Recruitment Manager

LOCATION: Hounslow/HybridREPORTING TO: Director of Talent & Engagement SHIFT PATTERN: Monday - Friday, 40 hours per week SALARY: CompetitiveIf you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help!

Role Overview

And PurposeThe Recruitment Manager will lead the ABM UKI recruitment function, overseeing the recruitment andtalent acquisition team and ensuring the business has access to high-quality talent across frontline,operational, & staff management roles.

This role will be accountable for consolidating recruitment activity and recruiters from across ABM UKI intoone central reporting structure, creating clear governance, consistent ways of working and a service-ledrecruitment model that supports business priorities.

Working as a trusted partner to senior leaders, HR, Operations and functional stakeholders, the role willredefine and embed the end-to-end recruitment process, improve candidate and hiring managerexperience and introduce a proactive partnering approach aligned to workforce planning, talent pipelinesand business growth.

Key Responsibilities

• Lead, coach and develop the ABM UKI recruitment and recruitment team, creating a high performing, service-led recruitment function Support the consolidation of recruiters and recruitment activity from across ABM UKI into a centralreporting structure with clear roles, accountabilities and governance Design, redefine and implement a consistent end-to-end recruitment process, from workforceplanning and requisition approval through to offer, onboarding handover and post-hire review Embed a partnering approach with the business, ensuring recruiters build strong relationships withoperational leaders, HR Business Partners and functional hiring managers Act as the recruitment lead for Staff & Management roles, directly managing recruitment for Salesand Marketing, Technology, HR, Finance, QHSE and other specialist functions as required Oversee recruitment delivery for frontline, staff, management and operational roles across ABM UKI,ensuring approaches are appropriate to role type, location and service line Partner with senior stakeholders to understand current and future workforce requirements andtranslate these into effective recruitment plans and resourcing priorities Introduce consistent recruitment service levels, KPIs and reporting to provide visibility of demand,vacancy status, time-to-fill, quality, source effectiveness and candidate experience Standardise hiring manager briefing, attraction, screening, selection, interview, feedback and offermanagement practices across the business Review existing recruitment processes and identify opportunities to reduce duplication, delays,manual work and inconsistent candidate or hiring manager experience Build talent pipelines for critical and recurring roles, including high-volume frontline requirementsand specialist management or professional roles Develop recruitment strategies for complex, niche or hard-to-fill vacancies, using market insight toadvise on attraction channels, salaries, candidate availability and timelines Ensure recruitment activity supports ABM UKI diversity, inclusion, ESG and social value priorities,broadening access to talent and promoting inclusive selection practices Work with HR and Operations to ensure recruitment processes are compliant with employment law,right-to-work requirements, client requirements and sector-specific vetting standards Ensure recruitment practices support operational compliance in regulated environments, includingaviation or security-sensitive sites where airside, vetting or clearance requirements apply Manage the use of recruitment systems, AI, data and reporting to improve workflow visibility,decision-making and recruitment performance Provide regular insight to leadership on recruitment trends, risks, demand, capacity, skills gaps andopportunities to improve workforce planning Review and optimise recruitment channels, direct sourcing methods, job advertising, social mediaand employer brand activity to improve reach and quality of hire Manage external recruitment partners and agencies where required, ensuring clear expectations,cost control, quality of delivery and alignment with preferred supplier arrangements Work closely with Finance, Procurement and HR to ensure recruitment activity is commercially awareand aligned to approved budgets, PSL, headcount controls and business priorities Lead recruitment transformation activity, including process redesign, stakeholder engagement,implementation planning, communications and adoption across a decentralised organisation Promote a consistent, professional and candidate-centred approach to recruitment that reflects
• ABM values and strengthens the employer brand Identify capability gaps within the recruitment team and implement training, coaching and tools toimprove recruiter effectiveness and business partnering capability Act as the subject matter expert for recruitment best practice, providing advice, challenge andguidance to leaders across ABM UK

Requirements

• Significant experience leading recruitment or talent acquisition teams in a complex, multi-site ordecentralised organisation Proven experience designing, improving or implementing end-to-end recruitment processes andconsistent ways of working Strong experience recruiting a mix of high-volume frontline roles and professional, management andhead office roles Experience recruiting or overseeing recruitment for functions such as Sales and Marketing,
• Technology, HR, Finance and QHSE Demonstrated ability to build a business partnering recruitment model and influence seniorstakeholders in a matrix environment Knowledge of facilities management, aviation, transport, security, cleaning, engineering or otheroperational service environments is highly desirable Strong understanding of recruitment best practice, attraction strategies, selection methods,candidate experience and hiring manager engagement Experience managing recruitment performance through data, KPIs, service levels and insight-ledreporting Ability to lead change, standardise processes and drive adoption across teams, functions andgeographically dispersed stakeholders Commercial awareness with experience managing recruitment costs, agency usage, direct sourcingand supplier performance Excellent communication, coaching and leadership skills, with the ability to develop recruiters andimprove team capability Sound understanding of UK employment law, right-to-work requirements and recruitmentcompliance; knowledge of aviation or client-specific vetting processes desirable
• Benefits
• We're proud to offer a great range of benefits including:24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:

Perks

• discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis
• For More Information About ABM's Benefits, Visit Our
• About ABM:ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions.
• Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution.
• With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals.
• Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world.
• ABM: Driving possibility, together.

For more information, visit .ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.