Creative Operations Manager

Our Financial Services client is looking for a Creative Ops Manager to join their team. This will be a contract to fulltime role, starting off as a 6 month engagement and then converting to FTE.

This role is 4x per week onsite in Downtown Toronto (Mon-Thurs onsite and Remote Fridays).

The rate range is $50-60 per hour, T4.

This is fulltime hours, 9-5 per week.

What you will do

• You'll be responsible for building processes, systems and workflows that support the Creative, Social and Content teams.
• You will lead the adoption and evolution (implementation) of Adobe Workfront.
• Build and maintain intake processes, templates and project structures that improve consistency and efficiency.
• Configure intake forms, workflows, templates, dashboards, automations and reporting structures that support business needs.
• Identify bottlenecks, inefficiencies and opportunities to improve how work is planned, prioritized and delivered.
• Support capacity planning and workload management across all the teams.
• Partner with team leads to prioritize work- to deliver on time.
• Manage working files, creative assets and documentation across SharePoint, AEM and other platforms.
• Support vendor onboarding, contracting and ongoing relationship management.
• Manage relationships with stock imagery and creative production partners.
• Support activities with agency partners.

What is needed

• 5+ years of experience in creative ops, marketing ops, workflow management, traffic management or project management.
• Experience supporting in-house creative or marketing agency teams.
• Experience with Adobe Workfront.
• Experience leading or supporting the implementation of enterprise workflow and PM platforms.
• Experience with resource management and delivery operations.
• Familiarity with DAM (Digital Asset Management) systems and libraries.
• Experience leveraging AI tools.
• Experience managing vendors, contracts, subscriptions etc.