Front Desk Receptionist

Position Title

Front Desk Receptionist

Location

Abu Dhabi, UAE

Reports To

Office Manager / Administration Manager

Job Summary

The Front Desk Receptionist serves as the first point of contact for visitors, clients, and callers, ensuring a professional and welcoming experience. The role is responsible for managing front desk operations, handling administrative tasks, coordinating appointments, and supporting the daily activities of the office.

Key Responsibilities

Reception & Guest Management

• Welcome and assist visitors, clients, and guests in a professional manner.
• Manage the reception area to ensure it remains organized and presentable.
• Coordinate visitor access and notify relevant staff of arrivals.
• Provide refreshments and hospitality to guests when required.

Communication & Correspondence

• Answer, screen, and direct incoming telephone calls.
• Receive, sort, and distribute emails, mail, and courier deliveries.
• Handle general inquiries and provide accurate information to clients and visitors.
• Maintain professional communication with internal and external stakeholders.

Administrative Support

• Schedule meetings, appointments, and conference room bookings.
• Assist with document preparation, filing, scanning, and record management.
• Maintain office supplies inventory and coordinate replenishment when necessary.
• Support administrative and operational tasks assigned by management.

Office Coordination

• Coordinate with vendors, service providers, and building management when required.
• Monitor office facilities and report maintenance requirements.
• Assist in organizing company events, meetings, and business functions.

Qualifications & Requirements

• Bachelor's degree or Diploma in Business Administration, or a related field.
• Minimum 2 years of experience as a receptionist, front desk officer, or administrative assistant.
• Excellent verbal and written communication skills in English.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Strong organizational and multitasking abilities.
• Professional appearance and customer-service-oriented attitude.
• Make reports and presentations

Preferred Qualifications.

• Experience working in a corporate, legal, consulting, or real estate environment.
• Familiarity with office management systems and administrative procedures.

Key Competencies

• Professionalism and Integrity
• Communication Skills
• Customer Service Excellence
• Time Management
• Attention to Detail
• Organizational Skills
• Problem-Solving Ability
• Teamwork and Collaboration

Employment Type

Full-Time

Job Type: Full-time

Work Location: In person