Supply Chain Manager

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.

With 56,000 employees in 35 countries, we connect customers and beauty brands within the world’s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.

Position Purpose

• The Supply Chain Manager is responsible for the end-to-end Supply Chain operations in Saudi Arabia to serve Sephora needs in the country omni-channel, across stores and e-com platform.
• As such he/she functionally oversees all aspects related to Local Supply Planning, Store Replenishment, Logistics Operations and 3PL Relationship Management.
• He/she is directly responsible for daily operations, new product and brands launches, while building the Supply Chain of the Future through efficient systems and processes.
• The Supply Chain Manager has a mandate to bring the department to targeted levels of performance in the context of fast growth while supporting our customer-focused omnichannel strategy.
• The ideal candidate is a professional with an outstanding knowledge and track record of accomplishments in Supply Chain operations, warehouse fulfillment and distribution, planning tools and stakeholder relationship management.
• With a direct reporting line to the General Manager
• KSA, the Supply Chain Manager will have a strong dotted reporting line to the Supply Chain Director
• Middle East and will be a functional member of the Regional Supply Chain Leadership Team.
• From this setup perspective, a strong collaboration mindset is expected from the candidate to manage the relationship between KSA and Dubai HO.

You will excel and enjoy this position if you are ready to actively handle the following missions :

• Lead Supply Chain operations in the country to maximize product availability and optimize inventory levels across the network.
• Manage replenishment strategy and frequency to ensure optimal fulfillment for all our stores and e-com platform.
• Continuously improve last mile solutions that bring additional efficiency and convenience to stores operation and on-line customers.
• Supervise local warehouses operation, driving a collaborative mindset with local 3PL to increase efficiency, enhance quality standards and reduce cost.
• Work closely with local retail team to sense changes in product demand and to adjust the outlook accordingly.
• Supervise over-stock and discontinued items exit strategy, coordination of return campaigns and stock rebalancing operations.
• Define and monitor relevant metrics and KPIs to proactively diagnose and address operational performance and needs.
• Work closely with Dubai HO on Sales & Operations Planning Process (S&OP) to support analysis on KPIs and drive action plans.
• Provide direction and lead a team of 7 professionals across Logistics and Planning.

Do Not Hesitate To Apply If You Have

• Bachelor’s degree with 7+ years’ experience managing Supply Chain operations
• Middle East and KSA experience preferred
• Retail, Cosmetics, Pharma or FMCG experience preferred
• Extensive Logistics, 3PL Management and Demand & Supply Planning expertise
• Strong planning systems / ERP (SAP and RELEX considered a plus)
• Strong analytical skills, emotional intelligence and communication skills
• Ability to perform under pressure in a fast-paced environment
• Results oriented and proactive
• Fluent in English, Arabic speaker is a plus

Here, You Will Find

• Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit
• Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead
• Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference

Join us and belong to something beautiful.