Qatar National Bank is looking for an experienced Relationship Manager to join our team. In this role, you will develop and maintain relationships with our clients to ensure customer satisfaction and drive new business opportunities.

Our ideal candidate is a highly organized professional with excellent interpersonal and communication skills, as well as a sound understanding of the banking and financial services industry.If you have a passion for providing excellent customer service, are driven to succeed and have the qualifications below, we want to hear from you!

Responsibilities

Establish, build, and maintain relationships with customers, and other stakeholders.

Provide excellent customer service, including resolving customer inquiries and complaints in an effective and timely manner.

Develop and implement strategies to drive new business opportunities.

Monitor customer accounts and transactions and provide advice to customers on financial services products and services.

Analyze customer financial information to determine their needs and suggest suitable products and services.

Keep up to date with the banking and financial services industry and its regulations, trends, and best practices.

Develop and maintain a portfolio of customers and generate new business leads.

Lead customer onboarding process and ensure customers are provided with the necessary documents and information.

Prepare reports and presentations for customers and management.

Monitor and evaluate customer feedback to ensure customer satisfaction.

Qatar National Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.