Technical Writer

The Technical Writer / Document Controller is responsible for creating, managing, and maintaining accurate and user-friendly technical documentation and ensuring proper control of all IT-related documents. This role bridges the gap between technical teams and end-users by translating complex technical information into clear, structured content.

Additionally, the position ensures compliance with organizational standards, regulatory requirements, and document lifecycle management practices.EXPERIENCE AND EDUCATION4 years of experience in- Technical writing and document controlling- Regulated environment and IT projects- Document management systems and compliance standardsBachelor’s degree is required, preferably in:- Information Technology- Computer Science- EngineeringSKILLS AND COMPETENCIESSkills and

Competencies

• Clear and Concise Writing* Technical Understanding* Information Architecture* Editing & Proofreading* Version Control & Document Management* Metadata & Indexing* Audit & Quality Assurance* Attention to Detail* Analytical Thinking* Time ManagementPreferred Certifications:* Electronic Document Management System (EDMS)* ISO 9001 Document Control Training* Technical Writing Certificate (Any)

ROLES & RESPONSIBILITIES

• Create and Maintain Documentation* Develop user manuals, technical guides, API documentation, and system operation procedures.* Ensure documentation is accurate, clear, and aligned with organizational standards.2
• Collaborate with Technical Teams* Work closely with developers, architects, and project managers to gather technical information.* Translate complex technical concepts into user-friendly content.3-Standardization & Style Guide Compliance* Apply consistent formatting, terminology, and branding across all documents* Maintain and update documentation templates and style guides4
• Content Review & Quality Assurance* Proofread and edit documents for clarity, grammar, and technical accuracy* Validate documentation against system functionality and requirements5
• Compliance & Audit Support* Ensure documentation meets ISO, ITIL, and regulatory standards.* Prepare records for internal and external audits.6
• Access Control & Security* Manage permissions for document access and maintain confidentiality.* Monitor compliance with data protection policies7
• Reporting & Tracking* Generate reports on document status, revisions, and approvals.* Track document workflows and ensure timely updates.