Director of Property Management

Director of Property Management

We are a growing real estate investment and management company seeking an experienced, highly organized, and motivated Director of Property Management to oversee a diverse portfolio of multifamily residential properties totaling more than 600 units, primarily located in Brooklyn and the Bronx.

The ideal candidate will be a proactive leader with exceptional organizational, communication, and problem-solving skills, capable of managing day-to-day property operations while fostering strong tenant relationships, leading on-site office staff, maintenance teams and supers, and ensuring operational excellence.

Key Responsibilities

Tenant Relations

• Foster positive tenant relationships by addressing inquiries, concerns, and requests promptly and professionally to maximize tenant satisfaction and retention.
• Resolve tenant issues efficiently while maintaining a high standard of resident satisfaction.

Leasing & Occupancy

• Partner with the leasing team to market vacant units, coordinate property tours, screen prospective tenants, and oversee the leasing process to maintain strong and high quality occupancy levels.

Rent Collections

• Work closely with the Collections Department to monitor rent collections, implement strategies to minimize delinquencies, and coordinate with legal counsel when necessary.

Property Operations & Maintenance

• Oversee maintenance and repair activities, prioritize work orders based on urgency, and ensure all properties are maintained in a safe, clean, and attractive condition.

Vendor Management

• Source, negotiate with, and manage third-party vendors, contractors, and service providers to ensure quality work, timely completion, and cost efficiency.

Financial Management

• Prepare and manage operating budgets, monitor expenses, review worker time sheets and financial reports, and identify opportunities to improve property performance.

Regulatory Compliance

• Oversee compliance efforts and ensure all properties remain in full compliance with applicable NYC, state, and federal housing regulations, required inspections, and certifications.

Emergency Response

• Serve as the point person during emergency situations, making sound decisions and coordinating timely responses to protect residents, staff, and company assets.

Qualifications

• Minimum of 5 years of experience in residential property management.
• Proven experience managing rent-stabilized multifamily properties in New York City.
• Strong understanding of NYC housing laws, rent regulations, and property management best practices.
• Experience with property management software; Rent Manager experience is a plus.
• Proficiency in Microsoft Office Suite.
• Excellent communication, negotiation, and conflict resolution skills.
• Strong organizational and time management abilities with the capacity to prioritize multiple responsibilities in a fast-paced environment.
• Demonstrated leadership skills with experience supervising on-site staff and collaborating across departments.

Benefits

• Competitive salary and performance-based bonus opportunities.
• 401(k) plan with company matching.
• Paid time off and company holidays.
• Professional development and ongoing training opportunities.
• The opportunity to play a key leadership role within a growing company and grow your career alongside our organization.

If you are an experienced property management professional who thrives in a fast-paced environment and is looking to make a meaningful impact, we encourage you to apply.

Only qualified candidates will be contacted for interviews.