OR Construction Project Manager

MyTOD is partnering with a global leader in medical technology and advanced visualization solutions to find an OR Project Manager, who plays a critical role in managing the overall growth, effectiveness, and profitability of Operating Room installation projects within their region while delivering world- class customer service.

This role leads the regional effort to ensure timely, accurate Operating Room installations with a strong focus on customer success and satisfaction, and works to maintain continuous alignment with the service and deployment teams to ensure a best-in-class experience.

This is a remote position requiring up to 90% travel to Albany, Rochester, Buffalo, and Pittsburgh.

What You'll Do

• Engage with the sales team on proposal development and accurate estimating, as needed.
• Collaborate monthly with sales to ensure alignment on all customer deliverables and prevent negative gross profit impact.
• Support other business development needs for sales and marketing as needed by management.
• Maintain expert competency in how the entire integration product portfolio integrates and functions.
• Complete all trainings assigned through the OR1 training department, and pursue outside training opportunities to evolve technical expertise.
• Demonstrate technical competency through successful installs with minimal service
• tickets during the warranty period, and low change orders per project relative to national standards.
• Understand the basics of hospital construction, and maintain expert competency in cable management and termination.
• Lead project planning sessions and manage project progress to ensure deadlines are met.
• Manage relationships with clients and stakeholders throughout the project lifecycle.
• Oversee all incoming and outgoing project documentation, and design risk mitigation plans for each project.
• Deliver projects on time, within budget, and in line with national KPI standards for Customer Success.
• Ensure customers experience a best-in-class installation, including clear, well-
• documented communication.
• Monitor, collect, and report on customer feedback post-installation to identify process improvement opportunities, proactively soliciting and working to resolve negative feedback.
• Deliver customer training in a timely, comprehensive manner, and confirm and document product utilization post-install.

What You Bring

3–5 years of experience in consulting, project delivery, or project management.

5–7 years of experience in a role requiring technical acumen in AV or IP.

Field-based project and program-level management experience.

A Bachelor's degree in Construction Engineering, Construction Management, Engineering, Civil Engineering, Computer Engineering, or a related field, or 5 years of experience with the preferred hard skills in place of a degree.

Willingness to travel up to 90%, with a good driving record.

Ability to work in and around hospital personnel, sensitive medical equipment, and

patients; this is a safety-sensitive position.

Knowledge and experience in the medical device and/or healthcare marketplace is a plus.

Holistic understanding of cable terminations and handling (cable pull, solder, crimp, compression, and punch-down connections for audio, video, network, control, and power devices) is a plus.

Holistic understanding of cable media (Coax, Mini-Hi-Res, Copper, Multi-Conductor, CAT-5/6, and Fiber Optic) is a plus.

Advanced knowledge of control systems, power amplifiers, digital signal processors, video matrix switchers, video scalers, PC interfaces, computer controls, and digital video recorders is a plus.

Pay range

$82,400 - $107,100