Chicago Realty Team Lead (Real Estate Agent)

Position Summary

Since 2013, Smart City has dominated the apartment locating industry. As a natural progression of the business, Smart City Realty has expanded our top-tier Real Estate services into the residential space as a full-service brokerage. Our team of expert Realtors helps both former renters and established homeowners take the next step in their buying or selling journey.

Smart City Realty is not just another brokerage; we are on a mission to help the thousands of people who have used our Locating services in the past now take the leap into homeownership, along with many new homeowners who trust our brand for a personalized real estate experience.

As a Smart City Realty Team Lead, you lead from the front—consistently generating a strong personal pipeline of buyers and sellers while developing and mentoring a team of Realtors. Your personal production sets the standard, showing your team how to prospect, convert, and close business at a high level. You create a culture of accountability, collaboration, and learning by showing up consistently and with intention.

Reports To: General Manager (market-level accountability)

Dotted Line: Managing Broker (contract and compliance oversight)

Essential Functions

Lead by Example – Drive Production and Model Success

• Consistently generate and manage a growing pipeline of buyer and seller clients, demonstrating best practices for building a high-performing real estate business.
• Set personal and team revenue and transaction goals; track progress and hold yourself accountable to exceeding them.
• Earn commission from both your own production and your team's closed transactions.
• Maintain deep contract knowledge and local market expertise to guide clients confidently and competently through buying or selling.

Be Present – Mentor, Coach, and Support Your Realtors®

• Host regular working sessions and training opportunities to develop your team's skills and confidence.
• Suggest and organize weekly local co-working meetups to foster collaboration and accessibility.
• Be available in the office as a hands-on leader to answer questions, provide feedback, and build community.
• Provide 1:1 coaching and ongoing support for your team's transaction management, client communications, and deal strategy.

Build Relationships – Grow Your Team and Brokerage

• Recruit, onboard, and train Smart City Apartment Locators ready to transition into full-service residential sales.
• Proactively recruit external Realtors® who align with Smart City's culture and values.
• Strengthen relationships with other real estate professionals and brokerages to enhance Smart City's market reputation.

Deliver World-Class Client Experiences

• Engage with potential clients and guide them through a hyper-personalized buying or selling journey using the MLS and your local expertise.
• Manage client relationships and communication throughout the full transaction lifecycle
• Uphold all six fiduciary duties (Accounting, Care, Confidentiality, Disclosure, Loyalty, and Obedience) in every client interaction.
• Represent Smart City Realty with professionalism and enthusiasm in all client, agent, and industry touchpoints.

Live the Brand

• Embody Smart City's core values in your day-to-day work, leadership style, and client service approach.
• Champion Smart City Realty's mission and vision as you help grow its presence, performance, and impact in the Chicago market.

Required Education and Experience

• Licensed Real Estate Agent.
• Realtor® member.
• $8M in the past 12 months OR $10M total closed sales volume OR 30 closed sales transactions
• Chicago neighborhood experience with expertise in identifying comps, coming soon/off-market availability, and fair market values.
• Negotiation expertise with proven success in multiple offer situations.

Smart City's Core Values

• Honor Bound – We do what we say we're going to do, and we don't need to wear a suit and tie to do it.
• Overachievers – We always go the extra mile.
• Never Settle – We are constantly striving for growth, both personally and professionally.
• Optimistic – We are a genuine force of positivity, not like rainbows and butterflies, but like, life is good.
• Real People- We treat everyone like friends, and we're real human beings who make mistakes sometimes. Let's learn from it and move forward.

We Take Equality Seriously: Smart City is proud to be an equal opportunity workplace and does not discriminate based on race, religious creed, color, national origin, ancestry, genetic information, physical or mental disability, medical condition, marital status, gender, age, sexual orientation, gender identity, veteran status, or any other characteristic protected by applicable law, in connection with any aspect of employment at Smart City.