Manager on Duty

Benefits

• Bonus based on performance
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement

Requirements

• Ability to work with children
• Excellent interpersonal communication and organizational skills
• Must pass background examinations (included with training)

Job Title: Manager on Duty

Reports to: General Manager

Summary

Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations and workplace employee activities.

Duties and Responsibilities

• Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures.
• Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction.
• Helps train and oversee aquatics department to provide superior swim instruction to the students of GSS. Interacts with Deck Supervisors and Golden Teachers on issues related to class scheduling, student progress, customer service and employee performance and training.
• Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained.
• Gains knowledge and experience in the Front Desk software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions.
• Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment.
• Initiates and oversees workplace employee activities (“Fun” Department) with the goal of achieving improved employee satisfaction.
• Maintains current certifications and stays up-to-date professionally on the aquatics and management field.
• Fulfills other duties and responsibilities as assigned by the Employer.

Education/Experience: High school diploma or GED is required. Bachelor’s degree or higher preferred. Experience as a certified lifeguard, youth sports instructor/coach, camp counselor and/or childcare provider required. Two or more years management experience preferred. Two or more years as a swimming instructor preferred.

Certificates and Licenses: Lifeguard, CPR/AED and first Aid certification required. Shallow water attendant highly recommended.

Work Environment

While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.

Key Words: Kids, Children, Child Care, Education, Instruction, Instructor, Teacher, Daycare, Fun Job, Part Time, Growth, Swim, School, Work with Kids, Customer Service, Receptionist, Flexible, Engaging, Early Education, Fun, Leadership, Entry Level, After School Job

Goldfish Swim School is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see goldfishswimschool.com

NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer.

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

Skills

Administrative Skills, CPR Certification, Cash Management, Childcare, Coaching, Communication Skills, Customer Support/Service, Defibrillator, Dental Insurance, First Aid, Health Insurance, High School Diploma, Interpersonal Skills, Operations, Operations Control, Operations Management, Organizational Skills, People Management, Productivity Management, Quality Management, Retail, Sports, Staff Training, Standard Operating Procedures (SOP), Swimming, Training/Teaching

About the Company

Goldfish Swim School - Mundelein