EXECUTIVE OPERATIONS MANAGER

OVERVIEW

Unplug is a modern meditation company on a mission to make meditation easy, powerful, and accessible. Through our flagship studio in Los Angeles, globally loved app, corporate wellness programs, and world-renowned teacher training, we provide practical tools to help people reduce stress, sleep better, and live with more intention and positivity.

We’re seeking a highly adaptable, proactive, and organized Executive Operations Manager to support our CEO and small but high-impact team. This role goes beyond traditional executive support, combining executive partnership, business operations, and ownership of key company initiatives across the Unplug app, teacher training program, marketing, and studio operations.

The ideal candidate is a strong communicator, exceptional project manager, and comfortable managing a wide variety of priorities, systems, and stakeholders. You’ll serve as a trusted right hand to the CEO while helping drive critical initiatives across the business. This is a high-trust role with significant opportunity for growth, ownership, and long-term impact within a mission-driven company.

*This is a full-time, on-site role based in our Brentwood, Los Angeles office. We are not considering remote applicants or candidates who plan to relocate. Please apply only if you currently live in the Los Angeles area and can reliably commute to the office.

KEY RESPONSIBILITIES

Executive & Business Operations

Serve as a trusted partner to the CEO, providing executive support, managing priorities, and helping move key initiatives forward
Manage and improve operational systems, workflows, and processes to increase efficiency across the company (maintaining platforms such as Asana, Google Drive, Dropbox, Mindbody, Klayvio, Squarespace)
Support day-to-day business operations across the studio, app, marketing, partnerships, events, and teacher training programs
Manage and improve operational systems, workflows, and processes to increase efficiency across the company
Support financial operations including expense tracking, invoices, vendor relationships, budgets, reporting, and coordination with bookkeeper, accountant, and payroll partners
Assist with business administration, contracts, compliance, insurance, HR needs, and other operational priorities

Unplug App & Product Operations

Serve as the primary internal operational lead for the Unplug app ecosystem across iOS, Android, web, Stripe, and CMS, partnering with developers and internal teams to support product improvements and growth
Manage product workflows including roadmap coordination, sprint cycles, releases, bug tracking, QA testing, and feature implementation using tools such as Jira
Conduct QA testing across platforms to identify bugs, validate fixes, and ensure a seamless user experience prior to releases
Oversee app content operations, including CMS management, meditation library organization, publishing workflows, subscriptions, promotional campaigns, and enterprise accounts
Coordinate monthly meditation challenges and app initiatives from planning through launch
Manage customer support operations, user feedback, and product insights to identify trends, improve workflows, and enhance the overall member experience
Monitor app performance, user feedback, analytics, and feature adoption to help inform product priorities and growth opportunities

Marketing & Brand Support

Support marketing initiatives including campaigns, content calendars, partnerships, newsletters, website updates, and press opportunities
Coordinate community events and brand initiatives, managing logistics, communications, and execution
Support content creation and digital marketing workflows with a strong eye for brand consistency and quality

Teacher Training Program Support

Support the growth and operations of Unplug’s teacher training program, including marketing, enrollment, student communications, and program logistics
Manage communication and engagement with prospective students, current trainees, and graduates
Coordinate training platforms, materials, schedules, and program operations
Support live virtual training experiences, including technology management, participant support, and instructor coordination
Help foster ongoing engagement with the teacher training community through continued communication and events

WHAT WE’RE LOOKING FOR

3+ years of experience in executive support, business operations, project management, or a similar cross-functional role
Experience supporting digital products (mobile app, SaaS, or other technology-enabled platforms) preferred, with familiarity working alongside product and technical teams
Strong digital fluency with the ability to quickly learn and manage new systems, tools, and workflows
Strong organizational and project management skills with exceptional attention to detail, follow-through, and ability to manage multiple priorities
Excellent written and verbal communication skills, with the ability to serve as a trusted partner to the CEO and primary point of contact for internal teams, teachers, clients, media contacts, and external partners
Proactive, resourceful, and ownership-driven with a strong bias toward execution and problem-solving
Experience working in a startup, small team, or entrepreneurial environment a plus
Experience in a studio, fitness, yoga, spa, or wellness environment, with familiarity using platforms such as Mindbody or similar scheduling and client management systems a plus
Experience with graphic design tools (such as Canva) and a strong creative eye for brand consistency and detail a plus
Familiarity with or enthusiasm for leveraging AI tools and workflows to improve efficiency and productivity a plus
Discreet, trustworthy, and comfortable handling confidential information
Kind, positive, and collaborative with a mission-aligned interest in meditation, wellness, or personal growth

WHY JOIN US

This is more than just a job—it’s a rare opportunity to learn directly from the Founder of a purpose-driven company that’s helping people everywhere live better. You’ll wear many hats, help shape big ideas, and play an essential role in a small team that moves quickly and thinks creatively. Every day is different, fulfilling, and full of growth—professionally, personally, and purposefully.

This is a chance to build something meaningful while making a positive impact on people’s lives globally.

ANNUAL SALARY

$70,000-$75,000

This is the starting range for the role, with strong potential for growth based on performance, responsibility and company expansion.

COMPANY BENEFITS

Comprehensive health insurance
Paid vacation time
Paid sick time
Unlimited free classes at the studio
Unlimited access to the Unplug app
30% discount on studio workshops & retail
Trade partnerships at multiple other wellness/fitness studios
Professional growth & mentorship

MORE ABOUT UNPLUG

Unplug is the world’s first drop-in meditation studio and a global app, founded in 2014 by former fashion editor Suze Yalof Schwartz. Unplug has gained significant recognition and acclaim for its modern approach to meditation, and has been featured in every major news outlet including The New York Times, Washington Post, CNN, Forbes, and the Today Show.

Unplug’s mission is to demystify meditation and make it easy, accessible, and inspirational for as many people as possible around the world. Unplug’s wide variety of classes, led by a diverse roster of world renowned experts, offer a blend of simplicity and fun to cater to busy skeptics and modern soul-seekers alike. Unplug’s app meditations have been viewed by over one million people around the world.

www.unplug.com

@unplugmeditation

TO BE CONSIDERED

To be considered, please email careers@unplug.com with the subject line “Executive Operations Manager” and include a brief response to the prompt below. We’re looking for candidates who take initiative and are excited about this opportunity.

This role sits at the intersection of executive support, operations, and growth. What about your background makes you uniquely suited for this role, and what excites you about helping a mission-driven company like Unplug grow? Share examples of how you’ve helped a founder, leader, or company grow through creative problem-solving, operational improvements, or new ideas.

Experience in wellness, lifestyle, or other creative industries is a plus.