Patient Care Coordinator/Receptionist

Company Overview

Our medical spa is at the forefront of merging medical advancements with beauty aesthetics, providing transformative skincare solutions to Hollywood’s elite. Our commitment to perfection is reflected in our innovative products that utilize scientifically proven ingredients to help clients achieve radiant, healthy skin.

Summary

As a Patient Care Coordinator, you will be an integral part of our team, ensuring that our clients receive exceptional care and support throughout their skincare journey. This role is vital in maintaining the high standards of service that define our brand and contribute to our mission of delivering innovative skincare solutions.

Responsibilities

• Manage patient scheduling and ensure efficient appointment flow.
• Collect and verify patient information while maintaining HIPAA compliance.
• Assist patients with inquiries regarding treatments and services offered.
• Coordinate communication between patients and healthcare providers to facilitate care.
• Maintain accurate health records and manage health information effectively.
• Support administrative tasks such as billing, collections, and office management.
• Utilize EMR software for scheduling and patient management tasks.

Qualifications

• Minimum 1 year experience in Medical Spa, Dermatology or Plastic Surgery setting
• Proven experience in medical collection and health information management.
• Strong administrative skills with a focus on office management.
• Experience with medical scheduling processes and systems.
• Familiarity with Patient Now or similar EMR software is a plus.
• Excellent communication skills for effective patient interaction.
• Knowledge of HIPAA regulations to ensure patient confidentiality.
• Ability to manage multiple tasks efficiently in a fast-paced environment.

If you are passionate about enhancing patient experiences in the beauty and healthcare industry, we invite you to apply today to join our dedicated team!

• *Part time position
• *Must be available weekends

Job Type: Part-time

Pay: From $23.00 per hour

Benefits

• Employee discount
• Flexible schedule
• Free parking
• Paid training

Experience

• Medical Spa: 1 year (Required)

Ability to Commute

• Los Angeles, CA 90049 (Required)

Work Location: In person