Property Manager III - Gilmore

Who We Are

Through the development, ownership, and operations of affordable housing properties, Bellwether Housing has been a trailblazer in transforming the lives of lower-income individuals and families in our region.

As the largest non-profit housing provider in the Pacific Northwest, Bellwether is a leader in State and local housing policy issues, an innovator in financing and housing development strategies, and a trusted partner to a diverse array of organizations in our community, while providing resident and real estate development services to other mission-driven non-profits around Western Washington.

Salary: $34.81-$41.85/hour

The posted salary reflects the full pay range for this position. Offers made to qualified candidates will be made within this range and will be determined by various factors, including knowledge, skills, experience, qualifications, location, and other factors that would be critical to success in this role.

Position Overview

The Property Manager III oversees all aspects of the building's day-to-day operations, including rent collection, marketing, leasing, resident relations, and property maintenance.

The Property Manager is responsible for promoting a sense of community among residents, working to solve problems and facilitate a responsible, positive environment, and acting as a liaison to our Resident Services team and outside agencies that provide services and case management to residents.

Building Information: The Gilmore Apartments are located in Downtown Seattle and have 65 50% and 60% AMI units (studios, 1-bedroom, and 2-bedroom units). The building has regulatory contracts with WSHFC and the Seattle Office of Housing.

Work Schedule: On-site, M-F, 8:30 am - 5:00 pm. The final schedule will be determined by the supervisor.

Your Impact

Building Management

• Oversee all aspects of day-to-day management of the building, including rent collection, marketing, leasing, resident relations, and maintenance of the property, working to meet or exceed Performance Goals.
• Meet regularly with the Maintenance Manager/Supervisor to review work orders, unit turn schedules, and general property needs
• Maintain accurate data for leasing, compliance, maintenance, and resident ledgers in Yardi.
• Collaborate with Facilities Management to coordinate common-area cleaning, work orders, preventive maintenance, and unit turnover.
• Collaborate with a dedicated Resident Coordinator to provide resources and referrals to residents.

Managing Teams

• Lead and manage a team of site employees. This includes providing guidance and support to the team, setting goals and expectations, conducting performance evaluations, and addressing areas for improvement.
• Create an environment that inspires a high level of service for residents to increase access to opportunities and resources that support resident stability, while tracking resident satisfaction and retention and adjusting when needed.

Ensuring Compliance

• Understand and manage the operations guidelines for each property established within the Property Management Agreement and Management Plan.
• Initiate and complete annual resident recertifications and extended vacancy reporting.

Building Relationships

• Champion the ‘One Team’. Create strong teams at each site centered on Bellwether’s values of accountability, belonging, and collaboration.
• Seek out and maintain strong collaborative relationships with internal and external stakeholders and ensure site teams do the same.
• Create a sense of community among residents, coordinating and engaging in regular events.
• Champion and cultivate an inclusive work environment.

Who You Are

• Three+ years prior to apartment management; experience managing residents and/or mixed-use real estate properties of 200+ units.
• Experience in the affordable housing industry preferred.
• One year of supervising staff.
• Previous affordable housing compliance experience demonstrates knowledge of initial and annual certification processes, including reviewing and interpreting background screening reports and calculating household income.
• Experience with security and safety, monitoring activity, responding to/reporting safety concerns, conducting investigations, and cooperating with local law enforcement, or equivalent training/education.
• Proficient in Microsoft Office 365 applications.
• Excellent written and verbal communication skills.
• Ability to exercise discretion and confidentiality.
• Experience applying fair housing laws and local landlord/tenant laws.
• Exceptional customer service aptitude includes problem-solving skills and the ability to respond quickly and tactfully to both internal and external customer requests.
• Highly organized and with strong attention to detail, capable of taking personal initiative in a project as needed, making sure all work is completed and of high quality.
• Great interpersonal skills to apply in diverse working situations with a variety of coworkers.
• Proven ability to work independently and as part of a team.
• Experience working with Yardi property management software or equivalent.
• Certified Occupancy Specialist (COS), Spectrum Certified Credit Compliance Professional (c3P) or equivalent certifications.
• Experience managing HUD Section 8, 202/8, and/or PRAC 811 properties.
• Experience with Adobe Acrobat Pro software.
• Experience using KNOCK or similar CREM.
• Familiarity with Seattle Housing Authority Project-Based and Tenant-Based voucher programs.
• Completion of WSHFC Tax Credit Fundamentals and advanced training workshops.
• CCTV surveillance experience.
• Demonstrated ability to build effective partnerships with community constituencies and social service agencies.
• Experience working with social service programs for diverse populations and making referrals as appropriate.
• High school diploma or GED (equivalent education and experience may be substituted for the state requirements).
• You thrive in inclusive environments and have a passion for connecting with individuals who share a wide range of experiences. At your core, you are committed to and value, equity, inclusion and respect.

What We Offer

Bellwether Housing is your platform for growth, empowerment, and purpose. When you join our team, you will receive:

• Competitive compensation accompanied by a generous benefits package.
• Medical, dental, and vision insurance.
• A 403(b)-retirement plan with an employer match, guiding you towards a prosperous future.
• Fuel for your personal and professional development with up to $1,500 in employer-paid continuing education per year.
• An ORCA Transit Pass to navigate the city with ease.
• Up to 24 paid days off in your first year, prorated personal days renewed annually, and 8 paid office closure days.
• The chance to be part of a transformative mission, leaving a mark on the lives of those we serve in our communities.

At Bellwether Housing, you will elevate your career in a role that's as rewarding as it is impactful, where you’ll be part of a movement that is helping shape the future of affordable housing in Seattle and where diversity, equity, inclusion, and belonging are the pillars of our success.

Bellwether Housing embraces a workplace that is diverse, equitable, and inclusive and is dedicated to building a team that is made up of a variety of backgrounds, perspectives, experiences, and skills that reflect the populations we serve. We are committed to being an anti-racist organization, while acknowledging we have a long way to go. You can learn more about our DEI work on our website.

Bellwether Housing is an equal opportunity employer. We will not discriminate based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

We support the Americans with Disabilities Act (ADA) to reasonably accommodate all qualified applicants [and employees] by providing reasonable accommodations to people with disabilities. To request Reasonable Accommodation for the application or interview process, please contact recruiting@bellwetherhousing.org.

Note: This role requires successful completion of a background check in accordance with Seattle’s Fair Chance Employment Ordinance.

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