IT Support Specialist II

Type: Full-Time

Location: Washington, DC

Overtime Exempt: Nonexempt

Reports To: ARMADA HQ

• CONTINGENT UPON AWARD**********

Duties & Responsibilities

• Provides technical assistance and support for computer systems, applications, and networks.
• Troubleshoots and resolves hardware and software issues.
• Installs and configures systems and applications.
• Maintains documentation of system configurations and support activities.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities (KSAs)

• Knowledge of IT systems, networks, and applications
• Ability to troubleshoot and resolve technical issues
• Strong analytical and problem-solving skills
• Ability to maintain technical documentation
• Attention to detail
• Communication skills

Minimum/General Experience

• 3 years to 5 years of related experience

Minimum Education

• HS Diploma (or equivalent)

Disclaimer

The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at www.armadausa.com.

Special Notes: Relocation is not available for these jobs.

ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.

Skills

Analysis Skills, Background Investigation, Communication Skills, Computer Systems, Detail Oriented, Documentation, Identify Issues, Information Technology & Information Systems, Problem Solving Skills, Systems Administration/Management, Systems Maintenance, Technical Support, Technical Writing

About the Company

Armada Ltd