PMO Analyst

Role: PMO Analyst

Duration: 12+ Months

Location: Hybrid

Rate: DOE

Job DescriptionRole Overview

The PMO Analyst supports the BYTE program by maintaining clean, accurate, and consistent intake, tracking, reporting, and delivery coordination across multiple markets.

This role works closely with Delivery Leads, Product Owners, and the Global PMO team to ensure requirements, dependencies, risks, and status updates are properly captured, maintained, and aligned across Jira, Jira Product Discovery (JPD), Confluence, monday.com, and portfolio planning tools.

This is an execution-focused PMO support role designed to keep delivery operations running smoothly behind the scenes. The PMO Analyst typically supports 3–4 Delivery Leads simultaneously and ensures delivery teams are not slowed down by process gaps, reporting inconsistencies, or tooling issues.

Key ResponsibilitiesProgram & Delivery Coordination

• Support onboarding of new Delivery Leads using standardized onboarding kits and Confluence documentation
• Coordinate kickoff and discovery activities for new markets using consistent templates, agendas, decks, and meeting structures
• Customize discovery materials for each market (branding, market references, delivery specifics)
• Partner with Global Delivery Leads (GDLs) and Discovery teams to ensure successful market onboarding

Requirements & Intake Management

• Review requirements documents, roadmaps, and architecture artifacts with Delivery Leads
• Own requirements intake process for BYTE deliverables across:
• Jira
• Jira Product Discovery (JPD)
• Confluence
• monday.com
• Upload and maintain documentation templates and requirement artifacts
• Coordinate and upload non-BYTE requirements into Jira Boards using standardized labeling conventions
• Build and maintain integrated Jira Plans across multiple delivery boards and markets
• Ensure requirement approvals are completed and reflected consistently across all tools

Reporting & Governance

• Prepare Steering Committee presentations, status dashboards, and supporting reporting materials
• Maintain portfolio timelines and leadership reporting views using timeline-manager and related tools
• Support quarterly PI Planning preparation and execution activities
• Track cross-market risks, dependencies, blockers, and issues in a consolidated reporting view
• Ensure leadership reporting accurately reflects program delivery status

Agile & Tooling Support

• Ensure Jira and JPD tickets are properly created, linked, updated, and aligned with Jira Plans
• Maintain synchronization between Jira, JPD, Confluence, monday.com, and portfolio tools
• Support program and product sync meetings by capturing updates, decisions, and action items
• Identify stale data, missing links, or process gaps and proactively resolve them

Day-to-Day Responsibilities

• Monitor Jira, JPD, Confluence, monday.com, and portfolio timeline tools for data accuracy and alignment
• Work directly with Delivery Leads to validate and document new or changing requirements
• Track approvals, dependencies, and follow-up actions across multiple teams and markets
• Prepare weekly leadership and Steering Committee updates
• Maintain organized program documentation and reporting structures
• Support PI Planning and other agile cadence events by preparing and validating delivery inputs

Required Skills

• Experience in PMO, Program Support, Delivery Operations, or Project Coordination roles
• Strong hands-on experience with:
• Jira
• Jira Product Discovery (JPD)
• Confluence
• monday.com
• Portfolio / timeline management tools
• Strong attention to detail and organizational skills
• Experience coordinating across multiple teams, stakeholders, and time zones
• Excellent written and verbal communication skills
• Ability to manage multiple workstreams simultaneously
• Comfortable working in fast-paced Agile delivery environments