VP IS Business Operations

About the Role

Children's Health is seeking a Vice President of Information Services Business Operations to lead the Office of the CIO (OCIO). This is a senior executive opportunity for a strategic leader who thrives at the intersection of technology, business transformation, and healthcare.

Reporting directly to the CIO, you will drive efficiency, innovation, and alignment across our Information Services department while shaping the future of our technology capabilities.

What You'll Do

ERP and Enterprise Systems Leadership

• Lead cloud ERP strategy across Financial Services Management (FSM), Human Capital Management (HCM), and Supply Chain Management (SCM) in the healthcare environment.
• Drive workflow development and optimization, release management, and integration with third-party solutions including API and HL7 connectivity.
• Oversee data visualization, reporting, and the development of automation and control-tower capabilities that leverage Business Systems data.

Strategic and Operational Leadership

• Develop and implement IS strategies aligned with Children's Health organizational objectives and short-term operational plans.
• Serve as a member of the Senior Leadership Team and act as a change champion for key organizational initiatives across the enterprise.
• Translate technical initiatives into measurable business OKRs and KPIs, communicating outcomes to executive stakeholders.
• Establish and manage performance metrics, conducting regular assessments and recommending improvements.

Financial Oversight and Vendor Management

• Oversee IS budgeting, financial planning, and cost management to optimize resource allocation.
• Evaluate and manage professional services engagements and oversee third-party implementation and support relationships.
• Establish governance frameworks ensuring compliance with healthcare industry standards and regulations.
• Ensure vendor security posture and risk compliance with a focus on the healthcare regulatory environment.

Workforce Development and Innovation

• Lead workforce planning, talent acquisition, and professional development to build a high-performing IS team.
• Foster a culture of innovation within the IS department, championing new technologies and process improvements.
• Manage change at scale, specifically driving organizational adoption of Business Applications functionality.
• Build cross-functional stakeholder relationships and co-ownership partnerships across the enterprise.

What We're Looking For

Education: Bachelor's degree or equivalent experience required

Experience: Minimum 10 years of related experience leading complex functions or initiatives in a highly matrixed organization

Key Competencies

• Adaptability: Maintains effectiveness through major organizational or environmental change.
• Executive Communication: Conveys complex ideas clearly and compellingly to diverse audiences at all levels.
• Strategic Thinking: Translates long-term vision into operational plans with measurable outcomes.
• Relationship Building: Establishes trust-based partnerships with customers, internal stakeholders, and external partners.
• Business Acumen: Integrates clinical, financial, and market data to inform strategic direction in healthcare.
• People Leadership: Coaches, develops, and inspires teams to excel in current and future responsibilities.
• Change Leadership: Catalyzes cultural and organizational transformation to meet evolving market and technology demands.

Why Children's Health?

At Children's Health, we are dedicated to making life better for children. As a nationally recognized pediatric health system, we offer a mission-driven environment where your leadership directly impacts the health and well-being of our community's youngest patients. You will join a culture that values innovation, accountability, and collaboration at the highest levels of the organization.

As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class.

This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.

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