Food & Beverage Manager- Mansion Restaurant - Quick Hire!

Rosewood Mansion on Turtle Creek is one of the most romantic and iconic luxury hotels in Dallas, Texas. Originally a private residence, this distinguished hotel has been meticulously restored, retaining its intimate ambience and offering guests an extraordinary experience marked by impeccable service, attentive associates, and thoughtful amenities.

Its exclusive setting creates an atmosphere of elegance and tranquility that distinguishes it among Dallas's finest luxury hotels. For several decades, the Mansion Restaurant within the hotel has been celebrated as one of Dallas's premier fine dining destinations, known for its culinary excellence and refined ambiance.

The hotel also offers sophisticated options for al fresco dining and in-room dining, providing guests with a versatile range of gastronomic experiences to suit various preferences.

This reputation for culinary and service distinction forms the core of all food and beverage operations throughout the hotel, making Rosewood Mansion on Turtle Creek a landmark institution that consistently sets high standards in hospitality and guest satisfaction. This position is a full-time permanent role based in Dallas, Texas, within the Food & Beverage Services department of the hotel.

The Food & Beverage Manager will play a pivotal leadership role, reporting directly to the heads of Food & Beverage departments.

The manager assumes responsibility for overseeing all aspects of the food and beverage outlets operating at the hotel, ensuring that each element functions smoothly and meets the elevated standards mandated by the hotel's brand and industry benchmarks such as Forbes and LQA. The Food & Beverage Manager will be charged with maintaining and enhancing a culture of exceptional guest service, applying a service and management philosophy that prioritizes the guest experience at every touchpoint.

This role includes managing a diverse team of food and beverage professionals, guiding them to consistently deliver precise and seamless service that aligns with the brand’s standards and sequence of service components.

The manager must maintain exhaustive knowledge of all day dining standards, detailed food and beverage offerings, menu composition, preparation methods, sourcing of ingredients, garnishes, presentation standards, pricing, and wine and liquor selections. Compliance with state liquor laws is critical, safeguarding the establishment's reputation through responsible service practices.

Additionally, the manager will engage in practical administrative duties such as inventory management, requisitioning supplies, maintaining equipment and workplace conditions, reviewing sales and financial performance against budgets, and labor scheduling. The role demands active involvement in labor meetings to analyze metrics and manage costs effectively.

The Food & Beverage Manager will also work closely with the outlet teams, conducting training and performance reviews, addressing disciplinary issues, and fostering a positive workplace climate to sustain high levels of team productivity and morale. The manager will also handle guest relations, confidently addressing inquiries and promptly resolving complaints while promoting positive relationships.

Coordinating daily operations, including pre-shift meetings and communication from division and hotel management, ensures alignment and readiness for service periods. The role involves strategically planning marketing initiatives, special programming, and holiday offerings in collaboration with corporate and vendor teams.

Facilities maintenance responsibilities, adherence to cleanliness and organization standards, and the supervision of closing procedures for staff are also integral to this managerial position.

This comprehensive and multifaceted leadership role demands a versatile skill set and commitment to excellence, ensuring that Rosewood Mansion on Turtle Creek maintains its distinguished reputation as one of Dallas’s premier luxury hospitality venues.

• Diploma or some college or equivalent combination of education and work-related experience
• Must have current and valid Food Handler’s card and certifications required by the State of Texas and/or Dallas County
• Minimum of 1 year experience in a similar capacity preferred
• Hotel operational exposure in food and beverage preferred
• Experience with a luxury or ultra-luxury property or brand preferred
• Must be able to perform job functions with attention to detail, speed and accuracy
• Must be able to prioritize, organize and follow-up
• Must be a clear thinker, remaining calm and resolving problems using good judgment
• Must follow directions thoroughly
• Must understand a guest’s service needs
• Must work cohesively with co-workers as part of a team
• Must work with minimal supervision
• Must maintain confidentiality of guest information and hotel data
• Must have thorough understanding of financial reports including labor
• Must have ability to lead and develop people and establish rapport and influence
• Must have ability to lead a team
• Must have flexibility with work schedule
• Must have ability to enforce hotel standards, policies and procedures
• Must have ability to prioritize, organize and delegate work assignments
• Must have ability to direct performance of associates and provide feedback
• Must have ability to promote positive work relationships
• Must have ability to ascertain training needs and provide training
• Must have ability to work well under pressure of production schedules and timelines
• Must have ability to coordinate and transport goods and equipment
• Must have ability to work long shifts in noisy and sometimes close conditions
• Must have ability to use all senses to ensure quality
• Must have ability to operate, clean and maintain equipment
• Required to speak, read and write English
• Fluency in other languages preferred

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