GTB - Technology Delivery Manager

GTB Technology Delivery Ownership Own end to end technology delivery for GTB applications (Payments, Cash Management, Trade Finance, Supply Chain Finance, Collections) as part of the Core Banking (Flexcube) transformation and associated programs. Act as the single accountable owner for GTB technology delivery outcomes across geographies, products, and integration landscapes.

Ensure alignment of GTB delivery roadmap with overall Core Banking program milestones and strategic priorities.

Portfolio & Program Delivery Management Govern and oversee, ensuring delivery commitments across multiple streams are met within approved scope, cost, timeline, and quality parameters. Review, challenge, and approve delivery plans prepared by Technology Delivery Managers reporting into the role.

Proactively manage cross domain dependencies, sequencing conflicts, and resource constraints across GTB platforms and core banking integration tracks. Maintain delivery transparency through consolidated reporting on status, risks, issues, and mitigation plans to senior technology and program leadership. People & Delivery Leadership Provide directions, and coaching to Technology Delivery Managers.

Set clear delivery expectations, monitor performance, and drive accountability across reporting teams. Ensure optimal capacity planning and skill alignment across GTB technology delivery to meet program and BAU demands. Build a strong delivery culture focused on execution discipline, quality, and ownership.

Governance, Risk & Compliance Ensure all GTB technology deliveries comply with enterprise architecture, ISG, security, audit,regulatory, and change governance standards. Act as the escalation point for delivery risks, major issues, and program deviations, providing clearrecommendations for resolution.

Drive proactive risk identification and mitigation to minimize business disruption during large scaletransformations and releases.

Stakeholder & Vendor Management Serve as the senior technology interface for GTB Business, Operations, Core Banking programleadership, and external partners. Ensure stakeholder expectations are aligned with realistic delivery capacity and agreed operatingmodels. Provide oversight of vendor delivery performance, commercial adherence, and contractualcommitments across GTB technology engagements.