Barista (Pittsburgh Locations Only)

Baristas at Commonplace Coffee are asked to provide exceptional customer service and craft coffee with skill and care. Our goal is to create memorable coffee experiences for our guests and provide a welcoming space in our community-focused cafes.

About Commonplace Coffee

Commonplace Coffee exists to foster and build community through coffee with Craft and Care.

Description

Please note that this application is for Pittsburgh locations only. We are always accepting and reviewing applications, and a member of our team will be in touch via email if we'd like to discuss your application further.

Essential Functions

• Greet all customers and visitors with a friendly smile.
• Provide friendly, efficient, and personal service to each customer and visitor.
• Create a rapport with customers by learning their names and favorite drinks.
• Educate customers on all of our products and services.
• Maintain high quality and consistent product standards.
• Strive for the highest level of customer satisfaction.
• Accurately process transactions in the POS system.
• Cup and taste coffee regularly to maintain familiarity with product and quality standards.
• Dial-in espresso equipment in accordance with quality standards and directives.
• Stay informed of new coffee availability and attributes.
• Maintain a clean and welcoming shop for all guests and fellow employees.
• Communicate with team members and management to solve problems and improve service.
• Support a positive work environment.
• Perform other duties as assigned by shop manager and supervisors.

Qualifications

• Strength in interacting with and caring for people and community.
• Demonstration of passion and enthusiasm for coffee.
• Customer service that is executed in a personal and professional manner.
• Understanding of coffee shops and specialty retail.
• Desire to educate others about coffee and espresso methods.
• Strong attention to detail and respect for cleanliness and sanitation.
• Enthusiasm for the task of ensuring that each customer and visitor has a quality experience in our shops.
• High integrity and personal responsibility.
• Openness to criticism and constantly striving to improve.
• Ability to multi-task with ease and problem solve under challenging conditions.

Physical Demands

• Stand and walk - must be able to stand for 4-8 hour shifts and move about the shop.
• Perform repetitive tasks - must be able to complete repetitive motions with the hands, wrists and forearms to operate espresso machinery.
• Taste and smell – must be able to detect and perceive the smells of coffee.
• Oral communication – must be able to clearly and effectively communicate with customers and team members.
• Carry weight, lift – must be able to lift up to 5 pounds frequently and up to 50 pounds occasionally.

Work environment

• Work is performed at the coffee shop.
• The work environment can be noisy.
• This job involves high amounts of customer interaction.

Supervisory responsibilities

• None

90 Day goals

• Satisfactory completion of onsite Commonplace Coffee orientation.
• Effective demonstration of the ability to work without supervision and with other team members.
• Effective demonstration of the ability to complete required tasks in a timely manner.
• Effective demonstration of the ability to communicate with management team.

Additional Benefits

• Barista shifts are tip eligible
• Paid Time Off
• Medical, Dental and Vision Plans with 50% employer coverage
• 401(k) Retirement Savings Program
• Gym Membership Subsidy
• Parental Leave
• Company Discounts

Salary

$12 - $14 per hour