F&B Operations Manager | Arizona Financial Theatre

Legends Global is a leading global company renowned for its partnership with the world’s most prestigious live events, venues, and brands. Operating a vast network of 450 venues worldwide, the company hosts over 20,000 events annually and entertains approximately 165 million guests each year.

Legends Global distinguishes itself through an integrated solution strategy, offering premium services via a white-label approach that ensures partners remain front and center in the live entertainment industry.

This multifaceted approach includes feasibility and consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and the content and booking of world-class live events and venues.

With a culture built on respect, ambitious thinking, collaboration, and bold action, Legends Global fosters an inclusive and growth-oriented workplace where authenticity and teamwork drive every success. The organization’s commitment to an inclusive workplace ensures that every team member can contribute meaningfully, develop their careers, and share in the organization’s collective wins.

Working at Legends Global means joining a team where winning is an everyday achievement realized through unified teamwork and dedication.

The Food and Beverage (F&B) Operations Manager role at Legends Global is a critical position reporting directly to the General Manager. This role is responsible for overseeing and managing all aspects of food and beverage operations within the venue, ensuring the highest standards in service, inventory control, and employee management are maintained.

The successful F&B Operations Manager is expected to drive operational excellence by managing inventory levels accurately, ensuring compliance with cash handling protocols, and directing schedules for hourly staff to optimize payroll efficiency and coverage.

The role involves developing warehousing plans that assure easy access and accountability of merchandise, maintaining product and service quality standards through ongoing evaluations and customer concerns investigations, and recommending preventative maintenance programs to preserve the physical assets of Legends.

Additionally, the F&B Operations Manager will cultivate effective communication channels with clients and employees, assist in designing programs aimed at increasing customer satisfaction, and ensure accurate information flow through POS systems including troubleshooting capabilities. This role requires strict adherence to company policies and procedures while performing other related duties as assigned.

The position demands availability for extended working hours including nights, weekends, and holidays to meet operational needs. The compensation for this position includes a competitive salary reflective of experience, alongside a generous benefits package including medical, dental, vision, life and disability insurance, paid vacation, and a 401k plan.

This role is located on-site at the Arizona Financial Theatre in Phoenix, AZ, and is ideal for candidates who are detail-oriented, possess strong organizational and multitasking skills, and have a passion for delivering exceptional customer service and operational excellence in a dynamic environment.

• Bachelor’s degree preferred
• Minimum four years of food and beverage or retail management experience
• Ability to multi-task and prioritize
• Strong communication skills
• Customer service orientation
• Proficiency with Microsoft Word, Excel, and PowerPoint
• Availability to work extended hours including nights, weekends, and holidays
• Commitment to safety policies and procedures
• Ability to report safety incidents on the same day
• Experience with retail POS systems
• Ability to interact with various management levels

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