Program Manager (UAE National), MENA FBA

Are you interested in a unique opportunity to help accelerate Amazons Prime flywheel while developing your A to Z business understanding Do you enjoy learning about different Amazon business types and new subsidiaries and thinking creatively about growing Amazon business while bringing joy to our customers.

MENA Fulfillment By Amazon (FBA) team is seeking a creative and passionate Program Manager to help achieve our vision to provide a worldclass fulfillment experience to our Sellers and customers in support of Amazons journey to become earths most customercentric company. We love to offer our customers unique worldclass experiences and we invite you to help Amazon make history!

The ideal candidate is someone enthusiastic about managing challenging longterm projects across multiple teams and cities. We are looking for an someone who understands the importance of compelling delivery programs in creating an overall customer (seller and buyer) experience.

The ability to thrive in a fastpaced ambiguous and demanding work environment is critical to success in this role. The ideal candidate will be a selfstarter with knowledge of program management demonstrate strong relationship and strategic influencing skills be experienced in largescale change management across functions and geographies and exhibit a relentless pursuit for improvement.

This individual must have a proven record of delivering results through strong program management skills problemsolving skills influencing without authority strong ability to prioritize and a passion for customer experience.

Key job responsibilities

Key job responsibilities

Identify prioritize and execute on new opportunities to further accelerate growth of FBA as well as drive process improvements.

Develop indepth understanding of processes tools data and teams involved in FBA process (domestically and internationally).

Identify gaps (or overlaps) and opportunities and initiate highimpact projects based on analysis.

Set up performance management mechanisms and track potential Sellers with interest to pilot initiatives.

Connect with key stakeholders regularly to review operational / business metrics and setup processes to ensure goals are met.

Operate autonomously; drive forecasts and handle escalations.

Demonstrated Abilities

Experience using problem solving and analytical skills in a business environment

Experience gathering and analyzing large amounts of data and delivering business improvements.

The right candidate thrives in a high energy environment where tactical and strategic activities are expected to be driven in parallel.

The ability to use both formal and informal influencing skills across Amazons crossmatrix organization is critical to the success of this role.

Possess excellent business judgment strong written and oral communication skills and a practical commonsense approach to getting things done.

High attention to detail and proven ability to manage multiple competing priorities simultaneously.

3 years of program or project management experience

Knowledge of SQL

Knowledge of Microsoft Excel at an advanced level including: pivot tables macros index/match vlookup VBA data links etc.

Exceptional written and verbal communication skills with the ability to create compelling positioning strategy and present complex information clearly and concisely

Strong analytical and quantitative skills with the ability to use data and metrics to justify requirements improvements and initiatives

High attention to detail and proven ability to manage multiple competing priorities simultaneously

Proven ability to successfully thrive in an ambiguous environment and changing market conditions

Masters degree in supply chain business engineering finance or related technical or quantitative field

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Required Experience

Manager