Lab Equipment Maintenance Engineer/Specialist- Lasers and Electronics

Job Summary

The Lasers and Electronics Laboratory Equipment Maintenance Engineer/Specialist provides professional expert service and support for high-tech/high-end laboratory research equipment by performing field service repairs, maintenance, calibrations and alignments of laser research equipment.

He/she will be a mentor to junior maintenance personnel, and will prepare, plan and complete user maintenance and equipment operation training sessions.

The Engineer/Specialist will deliver the highest level of service to maximize equipment uptime while minimizing maintenance costs. He / She will work within guidelines established by the LEM Manager and Laboratory Equipment Maintenance Leads, and will follow established standard operating procedures.

Major Responsibilities

• Build functional and productive relationships with manufacturers of ultra-fast and other laser systems
• Respond quickly to maintenance, calibration, alignment, and troubleshooting requests
• Complete assigned work at the highest possible level of quality and in a timely manner
• Coordinate with end-user to schedule equipment maintenance and other services
• Confer with lab equipment operators/manufacturers/agents to identify and diagnose problems and implement appropriate solutions
• Coordinate with off-site and on-site, local and international, technical teams / specialists, vendors, etc. when ensuring the proper repair and alignment of equipment
• Identifies required spare parts and facilitates the ordering process
• Complete grammatically correct service reports for all maintenance performed
• Provide sufficiently detailed, grammatically correct, and regular communications to end-users
• Maintain Field Service Reports to record all service-related activities
• Participate in professional development trainings, seminars and other activities to remain at a highly competent level of expertise on assigned equipment
• Instruct end user on preventative equipment maintenance strategies and proper instrument use
• Provide occasional value-added user training sessions on assigned equipment within expertise
• Comply with all HSE and KAUST safety policies, practices and procedures at all times.
• Develop and maintain safe habits and practices with regard to safety requirements on site and in the workshop and report any breaches or concerns on health and safety matters to the appropriate supervisor
• Work closely and productively with the Lab Equipment Maintenance Leads in a professional manner to define and complete any additional objectives
• Ability to work extended hours (as needed)

Technical Skills

• Demonstrated ability to properly troubleshoot all major laser components, maintain, replace optics and crystals, and align different laser systems ranging from nanosecond to picosecond
• Efficiently manages a varied workload while under pressure; accomplishing tasks with minimal supervision
• Demonstrated effective leadership ability
• Team player with a flexible can-do attitude
• Excellent problem solving and analytical skills
• Strong planning and organizational skills

Non-Technical Skills or Attributes

• Ability to communicate in a clear and concise manner
• Excellent command of the English language (read, write and speak English)
• Ability to work effectively in a multi-cultural international environment and help foster a cooperative work environment
• Highly proficient in Microsoft Office applications
• Ability to develop Standard Operating Procedures (SOPs)

Required Education

• Bachelor’s degree in Science and/or Engineering.

Required Experience

• Minimum 5 years’ experience as a certified service engineer for Coherent, Spectra Physics and/or Light Conversion
• Expertise in ultrafast lasers
• Additional expertise in at least 2 of the following: solid state lasers, diode-pumped solid-state lasers, excimer lasers, short-pulse lasers, non-linear optics, and/or other laser types