VP, Branch Manager

GENERAL SUMMARY Branch Manager is responsible for the overall success of the branch with a primary focus on retaining banking relationships and developing new business for the bank. DIRECT REPORTS The incumbent supervises the entire staff within the branch.

ESSENTIAL FUNCTIONS

• Management of and total accountability for a branch office in meeting administrative, Compliance, operational, sales and service, and profitability objectives of the bank.
• Make regular business development calls to solicit new business (loans, deposits) or improve services to clients.
• Oversee and/or train/guide staff to provide clients with appropriate Bank products and services.
• Insure that staff members provide continuous quality service to clients.
• Represent the bank in the community through involvement in various civic and charitable activities.
• Assure compliance with the bank s policies and procedures.
• Maintain non-discriminatory practices in business.
• Perform miscellaneous duties as assigned.
• Sales & Service

Responsibilities

• Set annual personal performance plan/goals and weekly sales plan/goals for the branch staff.
• Assess sales results of the branch.
• Work with marketing dept. to develop sales programs and/or campaigns.
• Hold weekly sales/service meetings for briefings and debriefings.
• Motivate staff to solicit sales and give commendable service.
• Supervise training of staff on product knowledge, sales and service techniques.
• Provide clients with appropriate bank products and services to meet the clients
• needs.
• Build/enhance business relationship with clients.
• Lending

Responsibilities

• Make business development calls to solicit loans.
• Maintain, promote, enhance business relationship with clients.
• Administration

Responsibilities

• Set annual budget and business goal for the branch.
• Monitor monthly income and control expense of the branch.
• Ensure a satisfactory branch overall audit.
• Monitor performance of the staff that are under the manager s direct supervision.
• Coach and counsel them when needed.
• Ensure proper guidance is given to those who indirectly report to branch management.
• Arrange for appropriate training and cross training of staffs when needed.
• Address and resolve human resource issues when needed.
• Understand personnel policies and procedures and treat staffs fairly.
• Operations

Responsibilities

• Oversee/monitor performance of operations staff to ensure all policies/procedures are compliant with bank guidelines Ensure a satisfactory branch audit is met.
• Authorities Have designated authority to approve loans, overdrafts, checks, withdrawals, fee reversals, and other items.
• Sign official checks and other documents.
• Provide signature guaranty.
• Have authority to directly resolve errors and clients complaints.
• Hire and fire staff with the concurrence of senior management and Human Resources department personnel.

QUALIFICATIONS Education

• College degree in business or finance preferred.
• Experience: At least 3-5 years banking experience to include 2 years branch management in a commercial bank preferred.
• Good knowledge of commercial lending products.
• Thorough knowledge of federal/state and IRS regulations.
• Skills/Ability: Leadership qualities: ability to plan, organize, motivate, supervise, and delegate.
• Ability to create a team environment.
• Accountable; ability to make decisions and assume responsibility for those decisions.
• Strong sales and sales management ability.
• Ability to exercise sound judgment.
• Excellent interpersonal and verbal/written communication skills.
• Interpersonal skills necessary to conduct business development calls.
• Bilingual Mandarin or Cantonese preferred.
• OTHER DETAILS
• $85K
• $110K / year Pay determined based on job-related knowledge, skills, experience, and location.
• This position may be eligible for a discretionary bonus.