Regional Support Manager

As a Regional Support Manager with The Learning Loft, you'll partner with leadership teams across our network of NAEYC-accredited, Keystone STAR 4 centers, helping centers navigate transitions, strengthen operations, and support teams when they need experienced leadership the most.

Rather than being tied to one location, you'll become a trusted leadership resource across the organization—building relationships with multiple teams, mentoring directors, partnering to solve operational challenges, and ensuring every center continues providing the exceptional experience our children, families, and staff deserve.

If you're an experienced childcare leader who enjoys variety, collaboration, and making a meaningful impact, this role was built for you!

What You'll Do

Partner with Center Leadership

• Build strong relationships with Center Directors and leadership teams across multiple locations.
• Provide hands-on operational support to help centers achieve success.
• Serve as a trusted resource for problem-solving, coaching, and operational guidance.
• Support the rollout of organizational initiatives and best practices.

Lead During Times of Transition

• Step into centers during leadership transitions to maintain stability and continuity.
• Temporarily provide on-site leadership support when a director is away or a position is vacant.
• Assist with onboarding and mentoring new Center Directors.
• Help teams remain engaged, supported, and focused during periods of change.

Strengthen Operations

• Reinforce consistent operational standards and company expectations across all centers.
• Identify opportunities to improve efficiency, communication, and daily operations.
• Collaborate with SWPA Regional Director to address operational challenges before they become larger issues.
• Share observations and recommendations that strengthen the organization as a whole.

Support Compliance & Quality

• Assist centers in preparing for licensing visits, accreditation reviews, and regulatory inspections.
• Help ensure required documentation, policies, and procedures are consistently implemented.
• Partner with Compliance and Centralized Departments to proactively address concerns.

Support Staffing & Classroom Operations

• Help stabilize center operations during staffing shortages or unexpected coverage needs.
• Assist leadership teams in maintaining safe staffing levels and classroom consistency.
• Provide classroom support when necessary to ensure uninterrupted care for children and families.

What Makes You a Great Fit

• Previous experience leading a licensed early childhood education center.
• Strong knowledge of childcare licensing regulations and daily center operations.
• Proven ability to coach, mentor, and support leaders.
• Calm, adaptable, and confident when navigating changing priorities.
• Excellent communication, organization, and problem-solving skills.
• Passion for supporting teams and helping others succeed.
• Valid driver's license and reliable transportation.
• Comfortable traveling between Pittsburgh-area centers based on operational needs.

Schedule & Compensation

• Full-time, Monday-Friday
• Schedule based on regional operational needs
• Competitive salary based on experience
• Gas card for travel between centers
• Full benefits package

Benefits

• Medical and dental insurance
• 401K
• Life Insurance
• Childcare discount
• Paid Holidays
• Paid time off
• Professional development and leadership training
• Opportunities for career advancement within a growing organization
• Collaborative leadership team that values your expertise and contributions

Pay: $55,000.00 - $58,000.00 per year

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off

Work Location: In person