Senior Patient Services Representative (Referrals)

Pay Range

Targeted Salary Range: $18.00 per hour

Benefits Eligible: Yes

Work Schedule: Monday – Friday, 8:00 a.m. to 5:00 p.m.

Position Introduction

Provides high quality administrative and coordination support to enhance service for patients and referring providers. Facilitates effective communication among care providers and practice staff, partnering closely with Patient Care teams to ensure timely, responsive service.

Responsible for accurately verifying, processing, and entering incoming and outgoing referrals and authorizations within the Electronic Health Record (EHR).

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Required Education and Experience

• High School Diploma or GED.
• 18 months experience with a minimum of 6 months experience in a clinical environment and 12 months experience in a customer service role.

Hiring Contingent Upon a Background Check: Yes