Customer Associate - Entry Level

We have an immediate need for an Entry Level Customer Associate who is punctual, reliable, and great at communications to take our team to new heights. We’ve recently signed a contract with Verizon to assist in the roll out and promotion of their newest products and services.

The core function of the Entry Level Customer Associate will be to meet with decision-makers, provide information regarding Verizon’s new products and technology, address questions and concerns, and process new order requests. As the Entry Level Customer Associate, you will assist the sales team in analyzing and implementing innovative ways to drive customer acquisition and create a sales pipeline.

Our Entry Level Customer Associate team supports new customers through each step of the order process to ensure complete customer satisfaction and guarantee our and Verizon's goals are achieved.

The Entry Level Customer Associate Will

• Communicate with customers directly to provide Verizon product and technology information
• Handle all customer questions, inquiries, and objections with patience, professionalism and ease
• Provide tailored product and service recommendations by building strong customer relationships and identifying their wants and needs
• Accurately input confidential customer information into our database using our POS software
• Represent our clients in the most genuine, personable way to drive customer satisfaction and client retention
• Assist the sales team by generating leads, creating a referral pipeline and evaluating the sales lifecycle

We are looking for an Entry Level Customer Associate to have:

• A degree in Business, Communications, or related fields preferred
• 1-2 years of experience in Customer Service Representative, serving, or sales role
• Strong attention to detail and data entry skills
• The ability to be versatile and flexible
• A positive outlook, fun attitude, and enjoys interacting with others

Perks of the Entry Level Customer AssociateRole

• National and International Company Travel Opportunities
• Advancement Opportunities
• Welcoming and Positive Company Culture
• Team Oriented Environment

Job Type: Full-time

Pay: $850.00 - $1,350.00 per week

Work Location: In person