Director of Human Resources Admin

CTDI is a large-scale logistics repair and engineering company that services the country’s largest telecommunications, broadband and cable providers.  CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.

The Director will oversee Payroll, Compensation, Leave of Absence, HRIS, Benefits, Wellness, and HR Compliance, while serving as a key advisor to executive leadership on workforce risk, benefits strategy, and regulatory matters.

The role requires strong operational discipline, strategic thinking, and the ability to manage complex vendor relationships in a multi‑state environment with advisory support throughout North America.

This position is onsite and requires close partnership with leadership, Finance, Legal, and Operations.

Key Responsibilities

Strategic Leadership

• Develop and execute enterprise‑wide strategies for healthcare benefits, wellness programs, and the 401(k) retirement plan, balancing cost control, competitiveness, and employee experience.
• Set and oversee strategy for FMLA, ADA, state leave programs, and overall leave administration, ensuring consistency, compliance, and effective case management.
• Partner with executive leadership to align HR administrative strategy with CTDI’s business goals, risk posture, and growth plans.

Operational Oversight

• Provide leadership and direction to teams responsible for Payroll, Compensation Administration, Benefits, Leave of Absence, HRIS, Wellness, and Compliance.
• Ensure accurate, timely, and compliant payroll processing across jurisdictions.
• Oversee compensation administration programs, including job architecture support, incentive administration, and compliance with wage and hour laws.
• Own HR data integrity, reporting, and analytics through the HRIS platform.

Compliance & Risk Management

• Ensure compliance with all applicable federal, state, and local employment laws and regulations, including ERISA, FLSA, ACA, HIPAA, COBRA, and leave‑related statutes.
• Partner with Legal and Risk Management to proactively identify and mitigate HR‑related risk.
• Lead audits and regulatory filings related to benefits, payroll, and retirement programs.

Vendor & System Management

• Manage and optimize relationships with third‑party vendors, including benefits brokers, payroll providers, leave administrators, retirement plan providers, and wellness partners.
• Lead vendor evaluations, contract negotiations, performance reviews, and cost‑containment initiatives.
• Serve as an executive sponsor for HR systems, with UKG experience strongly preferred, including system enhancements, integrations, and process improvements.

Collaboration & Communication

• Partner closely with Finance on budgeting, forecasting, and cost modeling related to benefits, payroll, and compensation.
• Provide clear communication and guidance to leaders and employees regarding HR programs, policies, and changes.
• Support change management efforts related to HR systems, benefits, or regulatory updates.

Required Skills

• Strategic leadership in HR administration and total rewards
• Deep knowledge of benefits design, healthcare cost management, and retirement plans
• Expertise in FMLA, leave administration, and employment compliance
• Strong vendor management and negotiation skills
• HRIS leadership experience; UKG proficiency is a strong plus
• Financial acumen related to benefits and payroll budgeting
• Excellent analytical, problem‑solving, and decision‑making skills
• Strong executive communication and stakeholder management capabilities
• Ability to adapt and leverage AI into the workplace

Qualifications / Required Experience

• Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field (Master’s degree preferred).
• Professional HR designation required, such as SPHR, PHR, SHRM‑SCP, or equivalent.
• Minimum 10–15 years of progressive HR experience, with significant leadership responsibility in HR administration, benefits, payroll, and compliance.
• Demonstrated experience leading enterprise‑level healthcare and retirement plan strategies.
• Proven success managing complex, multi‑state HR operations and third‑party vendor relationships.
• Experience in a large, distributed, or operationally intensive organization strongly preferred.
• Experience with a diverse workforce particularly in logistics

Apply today to join our dynamic team! CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 50 years. Come put our successful history behind your career!

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.

This position does not qualify for visa sponsorship.

As part of our hiring process, we may use automated decision tools to assist in evaluating candidate qualifications, skills, and experience against job requirements. These tools are designed to support—not replace—human judgment. Final hiring decisions are made by our hiring team.

We are committed to equal employment opportunity and regularly review our hiring processes, including automated tools, to support fairness and reduce the risk of unintended bias. You may request an alternative evaluation method or accommodation by contacting Workforceoperations@CTDI.com.

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