IT Automation Engineer

Closing date for applications: 06/08/2026

Location London, United Kingdom

Job typePermanent | Contract typeFull Time

Mostly Remote

You’ll spend most of your time at home, working with your team digitally. You’ll come into an office or hub at least twice a month to collaborate with your colleagues.

Managerial / Technical Lead

This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.

#R-00282586

We’re building something better

This role is in NatWest Boxed

At NatWest Boxed, we’re a high performing team that’s always on the lookout for exceptional people. We encourage an inclusive and diverse working environment, where teamwork, input and collaboration is valued no matter your level.

Job description

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a IT Automation Engineer

• This is an opportunity for a technically minded individual to join us as a IT Automation Engineer
• You’ll be working within a team to operate a highly performant internal technology environment and associated productivity solutions within NatWest Boxed.
• Hone your existing engineering skills and advance your career in this critical role

What you'll do

Join the Colleague Technology Services (CTS) team to manage and automate NatWest Boxed applications and operational processes. Use your technology skills to solve problems and improve processes. You will use your scripting/service orchestration knowledge to automate repetitive tasks where possible.

You’ll also be

• Working with our Service Management, Security, Privacy, Engineering and People/HR teams and make sure CTS are delivered to a highest standards
• Implementing new workplace IT tooling and support the evolvement of our identity and access management posture
• Seeking opportunities to automate and improve processes of 1st line and 2nd line tasks
• Providing second line support for tech escalation around device and app support. Manage changes to our SaaS applications to support the wider business requirements
• Supporting with any incident resolution actions relating to Workplace IT tooling
• Helping grow and mature the CTS team by bringing expert engineering knowledge and sharing it with the wider team.
• Contributing to making NW Boxed a great place to work, you'll also help NW Boxed employees navigate Security, Privacy and Compliance requirements

The skills you'll need

We’re looking for someone with experience working with Scripting and Orchestration. You enjoy automating and orchestrating various processes and integrating multiple technology platforms to make tasks easier and more efficient.

Additionally, you’ll demonstrate

• The ability to identify and automate processes to improve operational efficiencies. You will be able to evaluate, implement and operate various automation tooling and technologies
• How to strike the right balance between automation and manual process on a cost-benefit basis
• Expert knowledge on Atlassian products and integrations (Jira, Confluence & Jira Service Management)
• Administration knowledge of some of the following: Workato, Jamf Pro, MacOS administration, Google Workspace, Slack, GitHub, Identity and Access Management, Single -Sign-On tools and foundation knowledge of Information Security
• The ability to be a self-starter and a fast learner who has a flexible approach and enjoys collaborating with others to deliver a common goal

Your benefits breakdown

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Tap each segment for details.

Your pay package

100% Base pay This is your base pay package that you take home every month.

+10% Pension funding This is monthly funding paid towards your pension.

up to +10% Benefit funding This is monthly funding paid towards a range of benefits you can choose from.

Your leave allowance

30 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

Welcome to our Bishopsgate hub

Based only a few minutes’ walk from Liverpool Street Station, the central location of this office makes working there incredibly convenient. Everything you need is close by, so you can run errands, go to the gym, and socialise with friends and colleagues before and after work.

Bishopsgate recently underwent a multi-year refurbishment programme to improve spaces and facilities as well as become more sustainable.

Our tech stack

Here’s just some of the technologies we use.

Front end

• JavaScript
• ReactJS
• AngularJS

Back end

• Python
• Java
• Microsoft Dynamics

DevOps

• AWS
• GitLab
• Google Cloud Platform

Data

• Kafka
• Hadoop
• PostgreSQL
• Snowflake