Accounts Receivable and Collections Specialist

ABOUT MAGGAS HOME CARE

MagGas Home Care is one of Ontario's fastest-growing respiratory home care providers. In the last three years we've grown from 4 to 14 locations and from 17 to 55 people, and we're not slowing down.

We help patients across Ontario manage chronic respiratory conditions at home. Our services centre on home oxygen therapy and sleep therapy, delivered with the kind of clinical rigour and personal care that makes a real difference in people's daily lives.

Our respiratory therapists and care coordination teams work closely with referring physicians, respirologists, sleep specialists, and hospital discharge planners to ensure patients transition safely from clinical settings to home and stay well-supported long after.

Everything we do starts with the patient.

We're building the organization to match our growth: the right people, the right systems, and a culture that takes care of the team as seriously as the team takes care of patients.

ABOUT THE ROLE

As MagGas Home Care continues to scale its PAP/sleep therapy business, we are building the financial infrastructure to match. This is a newly created role, and it sits at the centre of that build.

The Accounts Receivable and Collections Specialist owns the end-to-end AR cycle for our PAP patient accounts: from invoicing and payment processing through to collections follow-up and account reconciliation. You will work closely with our PAP Operations team, billing leads, and finance to ensure revenue flows accurately, disputes are resolved quickly, and outstanding balances are managed with both urgency and care.

This role is on-site in North York, Toronto. It is a full-time, permanent position reporting to the PAP Manager.

ROLE DETAILS

Title: Accounts Receivable and Collections Specialist

Team: PAP Operations / Finance

Location: North York, Toronto, ON (on-site)

Type: Full-time, Permanent

Compensation

$45,000 - $60,000 per year

Reports To: PAP Manager

WHAT YOU WILL OWN

• Manage a portfolio of PAP patient accounts, reviewing aging reports and following up on outstanding balances in a timely and professional manner.
• Process incoming payments accurately and apply them to the correct patient accounts and GL codes.
• Handle inbound and outbound collections communication: calls, emails, and written correspondence with patients, insurers, and third-party payers.
• Identify accounts for credit hold or escalation based on payment history and risk, and coordinate next steps with the operations and finance teams.
• Reconcile patient accounts, resolve billing discrepancies, and work cross-functionally with PAP Operations to address root causes.
• Review credit-related documentation for completeness and ensure applications are processed within established timelines.
• Maintain accurate records for accounts, correspondence, credit applications, and collection activity.
• Contribute to monthly collection targets and produce regular AR aging and performance reports for leadership.
• Support process improvement initiatives as the AR function grows with the business.

WHAT WE ARE LOOKING FOR

• 2 or more years of experience in accounts receivable, collections, or a related billing/credit function.
• Strong communication skills, with the ability to manage patient and payer interactions professionally and with empathy.
• Solid understanding of AR aging, payment reconciliation, and collections follow-up processes.
• Experience working with an ERP or billing system (Salesforce experience is a strong asset).
• Detail-oriented and organized, with the ability to manage a high volume of accounts without things falling through the cracks.
• Comfortable working independently and collaborating across teams to resolve account issues.
• Exposure to healthcare billing, insurance claims, or third-party payer environments is an asset but not required.
• Eligible to work in Canada.

WHY JOIN MAGGAS HOME CARE

• You will be joining at a genuinely exciting moment. The PAP business is growing fast, and this role will have a real impact on how we build the financial systems to support it.
• Your work will directly support patient care. The patients relying on our equipment are counting on accurate, well-managed accounts behind the scenes.
• We are a small and growing team where your contributions are visible and your ideas are heard.
• Competitive compensation, full benefits, and a team that takes care of each other.

MagGas Home Care is committed to building a team that reflects the communities we serve. We welcome applicants from all backgrounds and are happy to accommodate needs throughout the hiring process.

Pay: $45,000.00-$60,000.00 per year

Work Location: In person