Bilingual Property Manager – English & Mandarin双语物业经理
Job Type: Full-time
职位类型： 全职
Salary: CAD $50,000–$80,000 per year, depending on experience
薪资范围： 年薪 CAD $50,000–$80,000，具体根据经验及能力而定
Work Location: In person
工作地点： 线下办公及外出巡查物业
Job Summary
We are seeking an experienced, responsible, and highly organized Bilingual Property Manager to oversee the day-to-day management of residential rental properties.
The successful candidate will act as the main point of contact between tenants and landlords, coordinate property repairs and maintenance, manage move-in and move-out procedures, conduct property inspections, and prepare regular reports for landlords.
The ideal candidate must have at least two years of property management or residential rental management experience and must be fluent in both English and Mandarin Chinese.
Key Responsibilities
- Serve as the primary point of contact for tenants and respond to questions, concerns, complaints, and maintenance requests in a timely and professional manner.
- Maintain clear and professional communication between tenants, landlords, contractors, handymen, cleaners, and other service providers.
- Coordinate repairs and maintenance when issues arise at a property.
- Contact and schedule handymen, plumbers, electricians, HVAC technicians, cleaners, locksmiths, and other contractors as required.
- Follow up with contractors to ensure all repairs are completed properly and within a reasonable timeframe.
- Inspect or verify completed work and confirm that the reported issue has been fully resolved.
- Provide landlords with regular updates regarding tenant concerns, property conditions, repair progress, expenses, and completed work.
- Coordinate tenant move-ins and move-outs, including scheduling, property access, and key handovers.
- Conduct move-in and move-out property inspections.
- Take detailed photos and videos of the property during move-in and move-out inspections.
- Document the condition of the property, including cleanliness, damage, missing items, maintenance concerns, and any changes to the unit.
- Prepare clear and organized inspection reports, maintenance reports, and property updates for landlords.
- Coordinate cleaning, repairs, and preparation of rental units between tenancies.
- Maintain accurate records of tenant communications, maintenance requests, invoices, contractor details, inspection photos, videos, and reports.
- Visit properties as needed to inspect conditions, meet tenants, provide access to contractors, or follow up on repairs.
- Handle urgent property issues professionally and follow through until the matter is fully resolved.
- Assist landlords with general property management and tenant-related administrative tasks as required.
Qualifications
- Minimum two years of property management, residential rental management, or related experience.
- Fluent in both English and Mandarin Chinese.
- Strong verbal and written communication skills in both languages.
- Experience communicating with tenants, landlords, contractors, and service providers.
- Experience coordinating residential repairs and maintenance.
- Strong organizational, time-management, and problem-solving skills.
- Detail-oriented and able to prepare clear reports, photos, videos, and written records.
- Able to manage multiple properties, tenants, requests, and deadlines at the same time.
- Responsible, reliable, patient, professional, and able to work independently.
- Comfortable using email, messaging applications, spreadsheets, shared documents, and property management software.
- Knowledge of local landlord-tenant procedures and residential tenancy regulations is preferred.
- A valid driver’s licence and access to a vehicle are preferred, as regular property visits may be required.
Preferred Qualifications
- Experience managing multiple residential rental properties.
- Experience conducting move-in and move-out inspections.
- Experience preparing reports for landlords or property owners.
- Existing relationships with reliable contractors, handymen, cleaners, or other service providers.
- Experience handling maintenance emergencies and tenant concerns.
- Familiarity with lease administration, notices, keys, access arrangements, and tenant documentation.
Schedule
- Monday to Friday
- Some evening or weekend availability may be required for urgent tenant or property matters.
- Local travel to different properties may be required.
Compensation
- CAD $50,000–$80,000 per year
- Final compensation will be based on the candidate’s experience, qualifications, communication skills, and ability to manage properties independently.
How to Apply
Please send your résumé to
Crystal Li | crystal.zyl@outlook.com
Or contact us directly at
416-856-4069
双语物业经理｜中英文
职位类型： 全职
薪资范围： 年薪 CAD $50,000–$80,000，具体根据工作经验及能力而定
工作地点： 线下办公，并需根据工作安排前往不同物业
职位简介
我们现诚聘一名具有相关经验、认真负责、组织能力强的双语物业经理，负责住宅出租物业的日常管理工作。
该职位将作为租客与房东之间的主要联系人，负责处理租客沟通、安排房屋维修及维护、协调入住和退租流程、进行房屋检查，并定期向房东提供物业管理报告。
应聘者需具备至少两年物业管理或住宅租赁管理相关工作经验，并能够熟练使用中英文进行沟通。
主要工作职责
- 作为租客的主要联系人，及时、专业地处理租客提出的问题、投诉、维修需求及其他物业相关事项。
- 负责租客、房东、维修人员、清洁人员及其他服务供应商之间的沟通和协调。
- 当房屋出现问题时，及时安排维修和日常维护。
- 根据实际情况联系并安排维修工、水管工、电工、暖通空调技师、锁匠、清洁人员或其他专业服务人员。
- 持续跟进维修进度，确保维修工作在合理时间内完成。
- 检查或确认维修结果，确保租客反映的问题已被妥善解决。
- 定期向房东汇报租客反馈、房屋状况、维修进度、相关费用及已完成的工作。
- 负责协调租客入住和退租流程，包括时间安排、房屋进入和钥匙交接。
- 在租客入住及退租时进行房屋检查。
- 在入住和退租检查期间，对房屋状况拍摄详细的视频及照片。
- 清楚记录房屋的清洁情况、损坏情况、缺失物品、维修问题及房屋前后变化。
- 为房东准备清晰、完整的房屋检查报告、维修报告及物业管理更新。
- 在两位租客交接期间，安排房屋清洁、维修及重新整理。
- 妥善保存租客沟通记录、维修申请、发票、维修人员信息、检查视频、照片及相关报告。
- 根据需要前往物业进行巡查、与租客见面、为维修人员提供进入安排或检查维修进度。
- 专业处理紧急物业问题，并持续跟进直至问题完全解决。
- 根据房东需求，协助处理其他与租客及物业管理相关的行政工作。
任职要求
- 至少两年物业管理、住宅租赁管理或相关工作经验。
- 中英文流利。
- 具备良好的中英文口头及书面沟通能力。
- 有与租客、房东、维修人员及服务供应商沟通的相关经验。
- 有协调住宅维修及日常维护的经验。
- 具备较强的组织能力、时间管理能力及解决问题的能力。
- 工作细心，能够整理清晰的报告、照片、视频及书面记录。
- 能够同时处理多个物业、租客、维修需求及工作任务。
- 认真负责、可靠、有耐心、专业，并能够独立完成工作。
- 熟悉电子邮件、通讯软件、电子表格、共享文件及物业管理软件。
- 熟悉当地房东与租客相关流程及住宅租赁法规者优先。
- 持有有效驾照并拥有车辆者优先，因为工作可能需要定期前往不同物业。
优先考虑
- 有同时管理多个住宅出租物业的经验。
- 有进行租客入住及退租检查的经验。
- 有为房东或物业业主制作管理报告的经验。
- 拥有可靠的维修人员、清洁人员或其他服务供应商资源。
- 有处理紧急维修及租客投诉的经验。
- 熟悉租约管理、租客通知、钥匙管理、物业进入安排及租客文件整理。
工作时间
- 周一至周五
- 如出现紧急租客或物业问题，可能需要在晚上或周末提供协助。
- 工作期间可能需要前往不同物业。
薪资待遇
- 年薪 CAD $50,000–$80,000
- 最终薪资将根据应聘者的工作经验、专业能力、沟通能力及独立管理物业的能力而定。
申请方式
请发送简历至：
Crystal Li｜crystal.zyl@outlook.com
或直接联系：
416-856-4069
职位类型：全职
薪资： $50,000.00至$80,000.00（每年 ）
Work Location: 现场办公
