SENIOR SUPPLY CHAIN COORDINATOR

Job Type: Full-time, Permanent

Vortex Freight Systems (www.vortexfreight.com ) is a third party logistics (TPL) company that focuses on delivering customized supply chain solutions for organizations with operations in Canada, USA and Mexico. We are a modern, entrepreneurial organization that values people and service.

As we continue to expand our operations and service offerings, we are excited to welcome a new member to our team, focused on building and developing the best team in the industry.

Job Overview

As a Senior Supply Chain Coordinator, you will oversee and manage the end-to-end coordination of shipments throughout North America. This position will involve mentoring team members, handling high-priority shipments, optimizing carrier selection, and ensuring seamless communication with all stakeholders, including clients, carriers, and international teams.

Please note that this position is 100% in-person, at the Headquarters office located in Mississauga, ON, Canada.

Responsibilities and Duties

Lead and oversee the planning and execution of shipment coordination across North America.
Monitor and ensure timely load tendering, dispatch, and delivery.
Verify accuracy of commercial documents (e.g., bond and invoice reconciliation).
Communicate with clients, shippers, and terminals to resolve shipment discrepancies.
Escalate and manage OSD (Overage, Shortage, Damage) issues promptly.
Maintain strong communication with the operations team on status updates or delays.
Source cost-effective carrier solutions while maintaining service quality.
Provide guidance and support to junior coordinators during peak workloads.
Ensure departmental procedures and escalations are followed appropriately.
Perform administrative tasks, data entry, and reporting as required.

Skills and Qualifications

Bachelor’s degree in Logistics, Transportation, Supply Chain, or a related field preferred.
Experience sourcing carriers and dispatching.
2 - 4 years of experience in transportation or logistics coordination, preferably in a 3PL environment.
Proficient in Transportation Management Systems (Truckmate) and Microsoft Excel.
Strong problem-solving, organizational, and analytical skills.
Effective written and verbal communication abilities.
Proven expertise in managing end-to-end brokerage operations for cross-border freight between the US and Mexico.
Bilingual (English/Spanish) is a plus for cross-border coordination.

Personal Attributes

Leadership & Team Support – Ability to guide others and assist in training and escalation handling.
Client-Oriented Mindset – Committed to delivering outstanding service and exceeding expectations.
Attention to Detail – Accuracy in documentation and shipment tracking.
Proactive Thinking – Anticipate challenges and propose efficient solutions.
Time Management – Effectively juggle multiple shipments and deadlines in a dynamic environment.

Why Join Us?

We offer a comprehensive health and dental program and an annual bonus plan to all employees.
Paid vacation and statutory holidays
Innovative Environment: Be part of a forward-thinking team dedicated to optimizing logistics and operations.
Career Growth: Opportunities for professional development and career advancement within the company.
Supportive Culture: Work in a collaborative and supportive environment where your ideas and contributions are valued.