Operations Executive, UK & EU

JSHealth is a leading, science-led wellness brand on a mission to help people feel their best. We’re growing rapidly across the UK and Europe, and we’re looking for a highly organised, proactive Operations Executive to join our passionate global team.

In this pivotal role, you’ll help coordinate logistics, fulfilment, and operational processes between our Australian HQ, UK/EU 3 PL partners, major retailers, and digital platforms. You’ll ensure our customers - from Boots to Amazon to our online community - receive a seamless, premium experience that reflects the JSHealth brand at every touchpoint.

What You’ll Be Doing

Logistics & Supply Chain Management

• Manage end to end stock forecasting, inventory control, and fulfilment across eCommerce and retail.
• Work closely with our 3PL partners in the UK and the Netherlands to monitor performance, resolves issues, and maintain service excellence.
• Coordinate EU stock transfers and customs documentation to maintain optimal stock levels and compliance.
• Help manage purchase orders, replenishment schedules, and inbound stock from UK manufacturers.
• Upload and monitor stock movements within Business Central for accurate reporting and decision making.
• Partner with the internal QA team to manage product quality assurance and release processes.

Retail & eCommerce Operations

• Liaise with retail partners to manage listings, product content, and inventory availability.
• Oversee updates to product pages, imagery, and content across retailer and JSHealth websites.
• Work with HQ teams to implement technical updates, product launches, and merchandising campaigns.
• Conduct daily website checks to ensure optimal customer experience - from checkout flow to product visibility.

Compliance & Continuous Improvement

• Ensure customs classifications, commodity codes, and import/export processes meet regulatory requirements.
• Work closely with compliance consultants on the UK and EU market regulations and product registrations.
• Identify opportunities to streamline logistics and operational workflows as the business scales.

What You’ll Bring

• 2-4 years’ experience in operations, logistics, or supply chain management within eCommerce, FMCG, or consumer goods.
• Strong knowledge of 3PL management, inventory systems, and international freight or customs procedures.
• Proven ability to manage multiple stakeholders - from warehouses to global teams - with professionalism and precision.
• Analytical mindset with confidence using ERP systems (preferably Business Central) and data for forecasting and decision-making.
• Exceptional organisational skills, proactive problem-solving ability, and comfort working in a fast-paced, high-growth environment.
• Clear communicator who thrives in a collaborative, cross-functional setting.

Bonus Points If You Have

• Experience in wellness, beauty, or health brands.
• Hands-on experience managing Amazon FBA and retail operations for UK/EU markets.
• Familiarity with customs and trade compliance across the UK and EU.
• A passion for health, wellness, and helping people feel their best.

Why JSHealth?

At JSHealth, we’re more than just vitamins - we’re a movement built on care, integrity, and empowerment. Joining our team means:

• Working within a global, values-led company that champions wellness and personal growth.
• Learning directly from senior leaders and developing hands-on experience across international operations.
• Enjoying flexible hybrid or remote working, competitive salary, and wellness benefits.
• Access to complimentary products, birthday leave, and ongoing mentorship from our experienced operations team.

If you’re ready to take ownership of UK & EU operations for a brand that’s redefining wellness worldwide, we’d love to hear from you.