Director of Digital Services

We're seeking a Director of Digital Services to lead this journey with full autonomy - shaping strategy, modernising platforms and driving the business toward integrated, technology-led processes that deliver real value.

Director of Digital Services

Manchester - Hybrid

• Full-time, permanent position
• Competitive salary + benefits

Please note: Applicants must be authorised to work in the UK

Transforming PLC is a UK-based group of social care providers committed to delivering safe, high-quality care supported by strong governance and operational excellence. The organisation is investing in a modern, scalable digital infrastructure to enable secure, efficient ways of working across its offices and care settings.

The Role

This is a strategic and operational leadership role, driving a digital-first approach across infrastructure, cyber security, Microsoft 365, Azure, Dynamics 365, AI agents and care management systems. You will balance reactive IT service excellence with proactive digital transformation, ensuring secure, cost-effective and scalable technology that delivers measurable business value.

You will

• Own and deliver the Digital & IT strategy and operating model
• Modernise infrastructure, Microsoft 365, identity, Azure and device estate
• Establish strong, ITIL aligned service management foundations
• Strengthen security, compliance and data protection
• Lead implementation and optimisation of Dynamics 365 or similar business platforms
• Drive systems integration, automation and data flow across the organisation
• Identify where technology can replace manual processes and create measurable business value
• Manage suppliers, budgets and a technical team that will grow as the organisation scales

You will bring

• Senior IT & Digital Services leadership experience
• A track record of service improvement and digital transformation
• Strong Microsoft 365, identity, Azure and hybrid workplace expertise
• Experience delivering/optimising Dynamics 365 or equivalent business applications
• Strong supplier, contract and budget management
• The ability to build a performance-driven, scalable team

Why Join Us

• High autonomy: lead and shape a group-wide digital function from the ground up
• Grow your team: build capability as the business expands
• Greenfield transformation: modern platforms, integrations and AI adoption
• A leadership role with real influence on business performance and growth
• Hybrid working and a supportive executive environment

How to apply for the role

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents.

You must be authorised to work in the UK. No agencies, please.

Other suitable skills and experience include IT Director, Head of IT, Director of IT Services, Chief Technology Officer (CTO), Head of Digital Transformation, IT Operations Director, Infrastructure Director, Digital Transformation Director, Head of Business Systems, Technology Director