Contractor Manager

Welcome to Thornley Groves, where property is done personally. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 170 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.

Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Contractor Manager. This is a full-time, permanent position based in Salford, Manchester. You'll enjoy a standard work week of Monday to Friday, no weekend work!

Let's talk about the role. It involves

• Build and maintain strong relationships with contractors, acting as the main point of contact for supplier-related matters
• Source, assess and onboard new contractors in line with company procedures
• Develop and maintain a reliable contractor network that delivers quality, value for money, and appropriate geographic coverage
• Conduct regular engagement meetings and maintain ongoing communication with suppliers
• Monitor supplier performance, investigate service issues, and help drive improvements where required
• Ensure contractor compliance records remain accurate, complete, and up to date
• Proactively manage document renewals, including insurance, certifications, and health & safety documentation
• Process contractor invoices accurately and within agreed timescales
• Prepare contractor statements, reconciliations, and resolve payment or invoice queries efficiently
• Produce reporting on contractor performance, compliance, and financial administration while supporting the wider Accounts and Property Management teams

We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:

• Experience managing supplier, contractor, or stakeholder relationships
• Strong administrative and organisational skills with excellent attention to detail
• Confidence working with financial records, invoices, reconciliations, and account queries
• Ability to manage multiple priorities while maintaining accuracy
• A proactive approach to problem solving and process improvement
• Strong communication skills and the ability to build effective working relationships

At Thornley Groves, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.

Here's what you can look forward to

• Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
• Planning for retirement? We've got you covered with that important pension pot.
• We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!

We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Thornley Groves, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.

Join us and experience a workplace that truly values you. Apply today!