Director of Pharmacy Benefits

The Director, Pharmacy Benefits serves as a trusted pharmacy subject matter expert within the Group Benefits business. As a key member of the GB Distribution team, the Director, Pharmacy Benefits has a strong focus on supporting sales, advisors, and consultants across the Canadian market.

This role is a critical interface between pharmacy strategy, sales enablement, and client advisory, helping position pharmacy solutions competitively while enabling sales and account management teams to confidently engage in complex pharmacy-related discussions.

The Director provides thought leadership on drug trends, emerging therapies, and cost management strategies, supports key finalist presentations and advisor engagements, and works in close alignment with Product and other internal partners to drive growth and better outcomes for sponsors and plan members.

Position Responsibilities

Sales & Market Enablement

• Act as the pharmacy benefits subject matter expert for Group Benefits sales teams, advisors, and consultants across Canada.
• Partner closely with Sales Directors, Account Executives, and distribution partners to support new business, finalist presentations, and strategic retention efforts.
• Deliver compelling pharmacy insights and education through presentations, roadshows, and knowledge-sharing sessions.
• Support consulting house and advisor relationships by clearly articulating pharmacy strategy, value propositions, and differentiators.

Client & Sponsor Advisory

• Provide strategic pharmacy consultation to plan sponsors, including insights on:

o Drug trend drivers and emerging therapeutic classes

o High-cost drugs and specialty management strategies

o Cost containment approaches, formularies, and plan design considerations

• Translate complex pharmacy and clinical topics into clear, practical guidance tailored to sponsor and advisor audiences.
• Participate in complex client situations where deep pharmacy expertise is required to support informed decision-making.

Pharmacy Strategy & Thought Leadership

• Stay current on the Canadian pharmacy ecosystem, including public and private drug programs, regulatory developments, and industry trends.
• Partner with internal teams (e.g., Product and Underwriting) to ensure pharmacy insights are reflected in market-facing strategies.
• Represent the organization at industry forums, advisor meetings, and client engagements as a pharmacy thought leader.

Required Qualifications

• 10+ years of experience in pharmacy benefits, drug strategy, or related roles within Group Benefits, insurance, PBM, consulting, or healthcare environments.
• Deep understanding of the Canadian pharmacy landscape, including:

o Private and public drug plans

o Specialty and high-cost drugs

o Formulary management and cost containment strategies

• Strong track record of partnering with or supporting sales teams, advisors, or consulting firms.
• Proven ability to communicate complex clinical and pharmacy concepts in a clear, compelling, and commercially relevant manner.
• Executive presence and comfort presenting to senior leaders, sponsors, and external partners.
• Bachelor’s degree required.

Preferred Qualifications

• Pharmacy degree (RPh), MBA, or equivalent advanced education considered a strong asset.

If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

When you join our team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

マニュライフとジョン・ハンコックについて

マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 https://www.manulife.co.jp/lをご覧ください。

マニュライフは機会均等を是とする雇用主です

マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。

雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、hr@manulife.comまでご連絡をお願いします。

Working Arrangement

ハイブリッド勤務

Salary & Benefits

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.

We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.

If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.