- Power Financial Credit Union is an award-winning institution!
- To name just a few, we were voted Top Workplaces by Sun Sentinel, 2017, 2018, 2024 and 20
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- We have also been voted Best Credit Union in Miami-Dade by the Miami Herald for the third consecutive year (2023, 2024. 2025). In addition, we were recently voted Best Credit Union /South Florida Favorites by the Sun-Sentinel for 2026! Power Financial was also ranked in the Top 100 Credit Unions in the US by S&P Global for 2023 and 2024! Currently we operate 7 branches in Miami-Dade, Broward and Palm Beach counties.
- Port St Lucie is our newest branch (Branch #8) set to open in late summer/early fall 20
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- Since our start in 1951 we have grown from providing financial services for Florida Power and Light (FPL) employees, to the present day of serving over 30 communities in Southeastern Florida.
Power Financial Credit Union provides a stimulating work environment that is both productive and enjoyable. We invite you to consider joining our winning team!
We are currently searching for a dynamic Full -Time Teller to join our Credit Union family. This position will be based in our KENDALL Branch location. Consider joining our amazing family!
This position is responsible for an array of duties including processing member account requests and transactions, day to day branch operations duties, ability to learn and promote PFCU products and services and adhering to all BSA Compliance rules and regulations.* Responsible for accurately and efficiently processing of transactions, balancing daily, and maintaining cash limits within approved limits.
This position will serve as the first line of defense in preventing fraud and mitigating risk. Consider joining our amazing family!*
In this position you will
- Provide superior member service by following PFCU member experience standards all while complying with BSA and Compliance regulations, procedures, branch security, Teller Balancing guidelines and all other PFCU policies and procedures. Ensure cash drawer, checks received, and transfers are in balance on a daily basis.
- Demonstrate problem solving skills and the ability to handle complex and multiple priorities. Maintain a high level of personal integrity through a friendly and professional demeanor in addition to complying with the Code of Ethics & Conduct. Ensure Net Promoter Score/NPS meets PFCU standards.
- Handle other teller functions such as: 1) ensure requests of all Negotiable Items (Money Orders, Cashier’s Checks, Visa Gift Cards, etc.,) are processed and recorded accurately and 2) process the Night Drop, Mail and Automated Teller Machine (ATM) deposits using dual control.
- Look for opportunities to build rapport with members. Listen for cues that will connect a promotion or financial solution to an expressed need. Look at the member’s account profile for additional referral opportunities. Encourage members to meet with a Personal Service Advisor and other business partners. Follow up with members as needed,
- Perform all other duties as assigned.
To be considered you will need
- High School graduate or GED equivalency required
- Minimum: Six months experience with cash handling or customer service
- Effective listening and communication skills
- Math Ability: Must be able to perform basic mathematical calculations and balance cash with assistance of a calculator.
- Ability to perform accurate cash transactions.
- MS Office applications: Word and Excel- Basic
- Must have strong attention to detail to include solid data entry with limited errors.
- Must possess the ability to remain calm, patient, objective, and professional when presented with difficult situations.
- Must be able to work in a time sensitive environment and communicate decisions to all stakeholders.
- Must have ability to orally communicate effectively and maintain effective working relationships.
- Must have the ability to meet attendance standards and adhere to work schedule.
- Must be computer literate, with a strong working knowledge of Microsoft software
- Aptitude for cross selling
Equal Opportunity Employer (EOE)/ Veterans/Disabled/ Drug-Free Workplace
Note: (40 hours per week average, M, T, W, Th, F). Saturday availability 8:30-1:00 pm. Some Saturdays required.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits
- 401(k)
- 401(k) matching
- Bereavement leave
- Dental insurance
- Dependent care reimbursement
- Disability insurance
- Employee assistance program
- Financial planning services
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Professional development assistance
- Profit sharing
- Referral program
- Tuition reimbursement
- Vision insurance
- Wellness program
Education
- High school or equivalent (Required)
Experience
- financial services or retail customer service: 1 year (Preferred)
- Cash Handling: 1 year (Preferred)
Work Location: In person
