Receptionist / Recreation Service Aide

General Purpose

Responsible for recreational program and facility rental registrations, answering phones, and the handling and depositing of money in the community center. Responsible for the safety and supervision of participants in City coordinated functions, such as recreational programs or youth summer programs and the maintenance of park facilities and enforcement of all park rules and regulations.

Supervision Received and Exercised

This position reports directly to Assistant Park Managers.

This position is classified as a non-exempt, part-time position, with a schedule of less then 29 hours per week.

Essential Functions

Essential Duties and Responsibilities

• Supports operations by handling telephone inquiries, greeting visitors, and providing information with high quality customer service.
• Performs accurate clerical procedures while handling and depositing money.
• Performs general programs, facility rentals and sport leagues registration on the Parks and Recreation Software.
• Executes Party and Field Rental Permit appointments and reviews contract with patrons.
• Ensures databases and binders are updated and emails are answered daily.
• Ensures reception area is organized and information displayed is up to date.
• Assists in organizing and administering recreational programming when needed.
• Schedules party rental appointments.
• Answers emails and phone calls as needed.
• Enforces safety and other park rules and regulations; administers first aid as required.
• Coaches, officiates, and keeps score of games during various City sanctioned sports leagues.
• Performs general maintenance and clean up duties at the park which include, but not limited to, the emptying of trash receptacles, sweeping, mopping and vacuuming floors, wiping down tables, chairs and other furnishings, replenishing toilet paper and hand towels, and cleaning concession area, restrooms and fields.
• Performs other duties as required and assigned by the Assistant Park Manager and the Park Manager.

Additional Duties

• Performs other related work as required.

Minimum Qualifications

MINIMUM EDUCATION AND TRAINING

• A High School diploma or a GED equivalent. (Acceptable verification documents: Official HS Diploma, GED Certification, OR HS Transcripts).
• Minimum Age Requirement: 18 years of age or older
• Must possess a valid Florida Driver's License with acceptable driving record.

Minimum Qualifications And Standards Required

Knowledge, Skills and Abilities

• Must possess excellent customer service skills and be able to establish good customer relations. Must have an ability to deal with people effectively, courteously and enthusiastically.
• Requires limited knowledge of the materials, methods and equipment typically used in recreational work and clean up duties.
• Ability to understand and follow simple, oral and written instructions.
• Ability to accept, receive, and/or collect payments.
• Ability to prepare and/or process purchase orders.
• Ability to be held accountable for inventory/property management.
• Ability to use small office equipment, including copy machines or multi-line telephone systems.
• Ability to use computers for data entry.
• Ability to use computers for word processing and/or accounting purposes.
• Knowledge of basic rules of safety and ability to enforce applicable rules and regulations.
• Must be able to work independently and complete daily activities and tasks according to work schedule.
• Knowledge of modern computer equipment, including Microsoft Software: Outlook, Word, Excel, PowerPoint and Publisher.
• Additional specialized training such as camp instructor, teacher or a related field is desirable.
• Must be fluent in the English language. Spanish is a plus.
• Applicants must complete all requirements established by the City of Doral for employment. This may include, but is not limited to, a written examination, a comprehensive background investigation and a job-related medical examination including a drug/alcohol screening test.
• Must be a non-smoker.
• The minimum requirements may be waived by the City Manager.

Physical Requirements

• Ability to handle, pull/push and walk from one work site to another.
• Ability to exert up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

City of Doral

Human Resources Department

Important Information

This position is regularly scheduled to work 28 or less hours per week. Part-time employees do not qualify for benefits. Provisional and acting employees do not qualify for benefits unless they are already existing full-time City employees.

In compliance with the Affordable Care Act (ACA), a part time employee shall become eligible for health benefits only, if they have an average of at least 130 hours of service per month during the initial measurement period or standard measurement period.

All employees of the City are eligible to participate in the City's 457 Deferred Compensation Plan.

EQUAL OPPORTUNITY EMPLOYER

The City of Doral is an equal opportunity employer.

SMOKE FREE/DRUG FREE WORKPLACE

The City of Doral maintains a smoke-free and drug-free workplace.

01

Do you possess at least a High School diploma or GED equivalent?

• Yes
• No

02

Do you possess excellent customer service skills?

• Yes
• No

03

Are you fluent in the English language?

• Yes
• No

04

Do you possess a valid Florida driver license with an acceptable driving record?

• Yes
• No

05

I certify that I have read the job announcement in its entirety, and have attached my resume to my application.

• Yes
• No
• Required Question