Corporate Receptionist

Want to help pets live their best lives?

We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.

• Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
• Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
• Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.

About Petco

We’re proud to be 'where the pets go' to find everything they need to live their best lives for more than 60 years — from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood — the boundless boops, missing slippers, late night zoomies and everything in between.

And we’re here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love.

Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.

Position Purpose: To greet and properly check in visitors and the public in the building’s reception area; to produce identification badges, answer and route incoming calls, and respond to routine inquiries or providing basic information, as needed.

Essential Job Functions

The incumbent must be able to perform all the following duties and responsibilities with or without reasonable accommodation.

• Properly greet PETCO visitors and handle the reception area traffic in a manner that ensures a professional environment is maintained.
• Efficiently operate the PETCO switchboards, answer phone calls, take detailed messages and direct calls to the appropriate party.
• Prepare and produce paper visitor badges; ensure all visitors have proper identification (PETCO lanyard) prior to entry.
• Activate, deactivate and print access control badges with and without pictures. - Maintain daily sign-in logs, both hard copy and electronically.
• Ensure lobby area is maintained in neat and orderly condition throughout the day.
• Remain cognizant of any suspicious activity occurring at or near front door; inform security or manager of same in a prompt, professional manner.

Supervisory Responsibilities: None

Work Environment

Most tasks are performed while sitting indoors at a personal computer.

Education (Required): high school diploma, GED or equivalent

Work Experience (Required): Requires excellent verbal communication skills and phone etiquette. Requires functional knowledge of several MS Office applications, e.g., Word, Excel, Outlook, etc. Must be customer service driven and able to effectively multi-task as needed. Must be able to operate effectively with little or no immediate supervision.

Work Experience (Preferred): One to three years’ previous experience in comparable administrative role preferred.

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Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws.

If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.

Salary Range

$17.84 - $27.64

Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see https://careers.petco.com/us/en/key-benefits

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

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