Senior Business Analyst – Commercial Transformation

Minnesota - Business Analyst

Hollstadt Overview

Hollstadt Consulting is a management and technology consulting firm dedicated to placing professionals at engagements where they will excel. When you work with us, you'll work with a refreshingly real company led and staffed by seasoned experts who are also down-to-earth, good people. We're committed to treating you with respect and helping you achieve your career aspirations.

Since 1990, Hollstadt has been a trusted partner to more than 150 domestic and global companies and has successfully completed over 3,000 projects. Our continued growth has created challenging and rewarding opportunities for accomplished IT and Business Consultants. Hollstadt Consulting is an equal opportunity employer including disability/veteran.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Hollstadt Consulting and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel at any time.

Job Description

Commercial Business Analyst

Location: Hybrid | Minneapolis, MN

Travel: Approximately 1 to 3 trips per month

Contract: 6 Months (Strong Extension Potential)

Pay Rate: $59 to $65/hour W2

Help Shape One of the Most Strategic Workstreams in a Major Airline Integration

We're seeking an experienced Business Analyst to support the Commercial workstream of a large-scale airline integration following a recent merger.

This is one of the highest visibility workstreams within the broader enterprise transformation, spanning the Passenger Service System (PSS), approximately 10 to 15 connected commercial products, and integrations across digital channels, marketing technology, revenue platforms, and other customer-facing systems.

You'll partner closely with the Commercial Project Manager, business leaders, and technical teams to translate complex business needs into clear, actionable requirements that keep the integration moving forward.

This role is ideal for someone who thrives in fast-paced transformation environments, enjoys solving ambiguous business problems, and can confidently facilitate discussions with senior stakeholders while creating the documentation that enables successful delivery.

What You'll Do

• Gather, analyze, and document business, functional, and process requirements for the Commercial workstream.
• Partner with business and technology stakeholders to define current-state and future-state processes and identify integration impacts.
• Lead stakeholder interviews, requirements workshops, and working sessions across multiple business and technology teams.
• Create business requirements, functional requirements, process maps, user stories, acceptance criteria, and impact assessments that technical teams can execute with minimal clarification.
• Analyze business, operational, system, data, and integration dependencies across Commercial and connected enterprise platforms.
• Identify risks, assumptions, constraints, open questions, and cross-functional impacts throughout the project lifecycle.
• Maintain requirements traceability from business objectives through solution delivery and validation.
• Support testing, User Acceptance Testing (UAT), cutover planning, change management, and operational readiness activities.
• Partner closely with the Commercial Project Manager to manage scope, stakeholder communication, executive updates, and governance materials.
• Collaborate with business teams, IT, vendors, cybersecurity, infrastructure, data teams, and integration partners to ensure alignment throughout delivery.
• Work effectively within Agile, Waterfall, or hybrid delivery environments depending on the initiative.

Qualifications

• 7+ years of Business Analysis experience supporting complex enterprise technology or business transformation initiatives.
• Demonstrated success supporting enterprise platform implementations, integrations, digital transformations, or M&A programs.
• Strong experience facilitating workshops, gathering requirements, documenting business processes, and translating business needs into technical solutions.
• Exceptional analytical, documentation, communication, and stakeholder management skills.
• Experience working directly with senior business leaders and cross-functional technology teams.
• Comfortable working through ambiguity and creating structure in fast-moving environments.
• Experience using Jira, Azure DevOps, Visio, Confluence, Microsoft 365, or similar collaboration and requirements management tools.

Preferred Experience

• Merger & Acquisition (M&A) integration experience.
• Airline, travel, transportation, hospitality, or other operationally complex industries.
• Experience supporting Commercial organizations including Sales, Marketing, Customer Experience, Revenue Management, Digital Products, Loyalty, or Passenger Service Systems.
• Experience supporting vendor-led or systems integrator-led implementations.

What Actually Matters

The hiring manager was very direct about what separates good candidates from great ones.

This team isn't looking for someone who simply documents requirements after meetings. They're looking for a Business Analyst who asks thoughtful questions, uncovers gaps before they become problems, challenges assumptions, and helps stakeholders reach alignment.

The ideal candidate is comfortable facilitating conversations with senior leaders, navigating ambiguity, and creating the clarity that keeps complex initiatives moving forward.

Strong documentation skills are expected.

Curiosity, critical thinking, executive presence, and the ability to influence without direct authority are what make someone successful in this role.

Benefits + Perks

Comprehensive Benefit Plan

Hollstadt offers medical, dental, vision, life insurance, short-term disability, long-term disability, paid sick leave, and retirement benefits to eligible employees. With three different medical plans to choose from, you can enroll in the coverage you need from individual to family, or anywhere in between!

Remarketing Process

Hollstadt is based on retention and relationships. We get to know your strengths and career wishes throughout your assignment and then start remarket discussions 6-8 weeks prior to your end date. By being proactive, we are able to keep your down time between assignments as short as possible, unless you choose otherwise.

Professional Development

Hollstadt offers on-demand training through our consultant portal. Trainings give our consultants the continuing education they need to excel on their projects. Many of our courses apply towards continuing education credits and we have an entire training hub dedicated to upskilling in Artificial Intelligence (AI).

401k + Matching

One popular benefit is our 401(k) match on the first 4% of your contributions. Hollstadt wants to help you reach your long-term financial goals and understands that planning for your future is critical. Consultants also have access to support from a Financial Advisor.

Bonus Opportunities

We appreciate and reward loyalty. Join Hollstadt, stay for 5 years, and we’ll give you a $5,000 Longevity Award bonus! Additionally, we know great talent knows other great talent. If you are on contract with Hollstadt and refer one of your connections who gets placed, we’ll pay you $1,000!

Ongoing Support & Networking

We have made a significant investment in building a support program for our consultant team - so you never have to feel like you are going it alone. We also have a Consultant Coach program which acts like a 'work buddy' to provide a safe ear for questions or concerns at your client site.