AI/ML Product Manager, Senior Specialist | Charlotte, NC, USA

AI/ML Product Manager, Senior Specialist

Core Responsibilities

1. Leads product management activities for multiple products, or one strategic product, with cross-divisional impact. Drives the design and continuous improvement of AI/ML technical solutions.

2. Influences and collaborates with cross-functional teams to create best practices that drive significant change to the client experience. Ensures business outcomes are linked to business case drivers.

3. Coaches technical product teams towards AI/ML best practices and learnings. Oversees product teams' support of the messaging, communication, and customer outreach as necessary.

4. Facilitates strong business support through working with team members to promote a consistent approach to decisions/impacts and client propositions. Drives connection across all appropriate internal and external stakeholders.

5. Leads the planning, development and implementation of new AI/ML technical products with cross-divisional impact. Defines and analyzes AI/ML markets, developing detailed product features and requirements, and developing implementation plans.

6. Influences and employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.

7. Participates in and influences ongoing business planning and departmental prioritization activities.

8. Drives the team's engineering practices in development, continuous integration, and automated deployment.

9. Participates in special projects and performs other duties as assigned.

Qualifications

• Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.
• Minimum of eight years related business experience, with at least four years of technical project management experience.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission-we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.