EXECUTIVE ASSISTANT TO EVP (HYBRID-CHARLOTTE, NC)

Compass Digital

We are Compass Digitalthe digital and technology arm of Compass Group North America. We build and scale digital products and technologies to exceed the expectations of our guests and clients. Backed by research, we create remarkable user experiences with increased choice and convenience. We offer end-to-end solutions, simultaneously boosting sales and guest satisfaction.

Compass Digital was developed from within Compass Group, focusing on driving transformation and innovation in the hospitality spaces across Business & Industry, Education, and Healthcare. We power digital in the hospitality experience, ensuring that each touchpoint is optimized for guest satisfaction while leveraging data to achieve additional outcomes.

We are fully integrated into Compass Group, proudly serving its various clients through scalable, cutting-edge technologies and solutions.

Job Summary

We are seeking a highly experienced, strategic Executive Assistant in our Charlotte, NC office to support the Executive Vice President, Chief Digital Officer and the Executive Vice President, Enterprise Technology Strategy & Enablement at Compass Group North America. This role operates in close alignment with the CTO and engages regularly with senior leadership across the organization.

The ideal candidate will serve as a trusted business partner, thought collaborator, and operational extension of executivesanticipating needs, navigating complexity, and ensuring seamless execution across priorities.

This is a high-touch, high-impact role requiring exceptional judgment, discretion, and the ability to operate with agility in a fast-paced, technology-driven environment.

Responsibilities

Strategic Partnership & Executive Support

• Manage priorities across two executives, ensuring alignment and focus on high-impact work
• Anticipate needs and identify potential challenges before they surface, offering solutions and driving resolution
• Act as a trusted advisor and thought partner to both executives, providing perspective, judgment, and proactive problem-solving
• Serve as a sounding board for ideas, communications, and strategic initiatives

Operational Excellence

• Own complex calendar management across multiple stakeholders, ensuring effective use of executive time
• Manage expense reports, onboarding logistics for new team members, visitor and/or candidate coordination and other day-to-day logistics to support leaders
• Coordinate and manage domestic and international travel, including detailed itineraries
• Plan and execute leadership meetings, offsites, and key events end-to-end
• Prepare briefing materials, presentations, and follow-ups for executive engagements
• Track and drive action items, ensuring accountability and timely completion
• Leverage tools, automation, and AI to optimize executive workflows, improve efficiency, and enhance overall effectiveness of executive support

Cross-Functional Coordination & Team Engagement

• Partner closely with leadership teams to drive alignment, communication, and execution of key initiatives
• Act as a liaison across departments, building strong relationships and facilitating collaboration
• Help manage team rhythms (staff meetings, communications, updates, etc.)
• Represent executives with professionalism and diplomacy across stakeholders

Executive Exposure & Stakeholder Engagement

• Engage regularly with the larger Executive Assistant group supporting the CTO and broader C-suite, ensuring alignment, consistency, and strong partnership across leadership support teams
• Serve as an ambassador for the executives, building strong relationships and fostering trust across senior stakeholders and business partners
• Navigate complex organizational dynamics with professionalism, discretion, and confidence

Confidentiality & Judgment

• Handle sensitive information with the highest level of discretion and integrity
• Exercise sound judgment in decision-making and prioritization on behalf of the executives

Qualifications

• 5+ years of experience supporting senior executives at the officer level (SVP, EVP, C-suite, or equivalent)
• Proven ability to operate as a business partner, as well as an administrative support function
• Experience supporting multiple senior leaders simultaneously in a fast-paced environment
• Proven ability to protect executive time and improve team effectiveness
• Strong business acumen and ability to understand strategic priorities
• Exceptional organizational, communication, and problem-solving skills
• Demonstrated ability to anticipate needs and proactively address challenges
• High degree of professionalism, emotional intelligence, and executive presence
• Ability to pivot quickly and manage ambiguity with confidence
• Advanced proficiency in Microsoft Office (Outlook, PowerPoint, Teams, Copilot) and collaboration tools
• Experience working within or alongside technology or digital organizations preferred

Key Attributes for Success

• Proactive and forward-thinking
• Highly adaptable and resilient
• Relationship-driven and collaborative
• Diplomatic with strong interpersonal instincts grounded in discretion
• Detail-oriented with a strategic mindset
• Trusted with absolute confidentiality
• Thrives in a fast-paced, technology-driven environment
• Naturally curious with a willingness to explore and adopt new ways of working, including leveraging AI, automation, and emerging technologies to increase impact and efficiency

Exposure & Impact

• High visibility role with interaction across the technology leadership team and broader C-suite
• Opportunity to partner closely with executives shaping enterprise digital and technology strategy
• Key contributor to leadership team effectiveness, alignment, and execution

Education & Experience

• Bachelors degree preferred
• Equivalent professional experience supporting senior executives at the SVP, EVP or C-suite level will be considered in lieu of formal education
• 5+ years of relevant experience supporting senior leaders required
• Continuous learning mindset, including adoption of new technologies and ways of working, is highly valued

Other

• In-office expectation 3 days a week (2 days remote) However, in-office expectation could change with leader needs and / or business needs in general

Apply to Compass Group today!

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position.

While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Compass Digital maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CorpAndFoodbuy.pdf

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Req ID: 1532598

Compass Digital

Bankston B Williams

Skills

Administrative Skills, Alliance/Partner Management, Artificial Intelligence (AI), Automation, Business Skills, Calendar Management, Cross-Functional, Emerging Technology, Employee Assistance Plan, Establish Priorities, Executive Assistant Skills , Expense Management, Expense Reports, Federal Laws and Regulations, Healthcare, Insurance, Interpersonal Skills, Leadership, Leading Edge Technology, Life Insurance, Logistics, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Onboarding, Presentation/Verbal Skills, Problem Solving Skills, Retirement Plan, Sales, State Laws and Regulations, Strategic Planning, Team Lead/Manager, Team Player, Technical Leadership, Technical Strategy, Time Management, User Interface/Experience (UI/UX), Willing to Travel

About the Company

Compass Group North America