Sr. National Account Manager (Charlotte, NC)
Overview
The Senior National Account Manager, Lowe’s is a customer leader that is equally effective externally and internally utilizing strategic & tactical skills. The Senior National Account Manager is responsible for effectively delivering in each of these key core areas:
- Develop an Annual Business Plan for Lowe’s (batteries, lights, auto) that delivers against the broader North America Business Plan
- Meeting or Exceeding Annual Business Plan Financial Objectives (Net Sales, Gross Margin $ and Gross Margin Rate)
- Collaborating with key stakeholders (finance, voice of customer, supply, operations, customer service, etc.) to achieves Financial Objectives
- Continually leveraging analytics and focusing on key metrics to make better decisions (speed & accuracy)
- Translating Energizer’s value proposition into customer benefits across all three business segments
- Building the right relationships within Lowe’s and enrolling the right individuals as key customer stakeholders
Responsibilities
Operate with Excellence
- Deliver Financial Results (Net Sales, Gross Margin $ and Rate) across all Energizer Holdings business categories (Batteries, Auto Care, & Lights) consistently
- Execute critical EHI initiatives including trade and price architecture, pricing actions, and more
- Customer Strategy – understand EHI equities and “benefit sell” to Lowe’s
- Provide consistently accurate Lowe’s forecasts to VP Sales, Finance, and Supply Chain
- Effectively offset incremental investments into the business
- Build relationships cross-functionally throughout the organization so roadblocks can be removed
- Negotiate a broad spectrum of customer agreements, including strategic pricing and assortment, mix management, merchandising, promotions, and trade spend
- Facilitate meetings with key customer decision makers and functional leadership, including leading line reviews and top-to-top meetings
Lead with Innovative People Plan
- Highly dynamic, analytical, and high level of emotional intelligence
Regularly engage with team members, lead weekly meetings, ensuring all stakeholders and support-functions are informed and are helping to move the business forward
Drive Productivity
- Develop sound ROI mindset that delivers results with the financial resources that they own
- Work effectively with cross-functional resources (Digital Economy, Shopper Activation, Trade Marketing, PRM, VOC, Retail Operations, Area Marketing, Finance, Supply Chain) to maximize net sales revenue & cost savings
- Deliver on the strategic objective of being the first brand seen and purchased by consumers regardless of the point of purchase
- May perform other duties as assigned
Qualifications
Required Skills & Qualifications
- 4-year bachelor’s degree required
- 3-5 years of relevant business experience (including account management experience)
- Position is located in Charlotte, NC
- High level of emotional intelligence
- Excellent interpersonal and communications skills, including transparency/candidness
- Strong analytical skills and capabilities; effective at utilizing Excel (including Pivot Tables & VLOOKUP) for analysis & reporting
- Strong business acumen required (specifically financial understanding and translating data to insight/action)
- Commitment to continuous improvement in managing all aspects of the business
- Demonstrated ability to take initiative and be proactive in identifying issues
- Strong presentation skills and capabilities; effective at using PowerPoint to develop presentations; ability to deliver compelling, engaging presentations in front of small and large audiences
- Experience in leading/implementing change within an organization
- Ability to influence directly and indirectly; build trust and credibility
- Ability to work autonomously
- Previous negotiations experience
- Previous customer-facing business experience; experience building and maintaining customer relationships
- Comfortable using various types of technology
Preferred Skills & Qualifications
- Consumer Products Background – National Customer Experience
- Sales, Trade Marketing, Digital/E-Commerce, Category Management Experience
- Retail management experience in DSD, Direct Sales, Broker/3rd Party sales
- MBA
- Power BI
- Experience with process mapping
- Entrepreneurial drive and passion to drive transformational growth
Working Relationships
- Reports to VP Sales
- Key relationships internally will include Sales, Marketing, VOC, Supply Chain, Finance, and Retail Operations, PRM & Trade Marketing
Work Environment
- Charlotte, North Carolina
- Travel Requirements (up to 25%)
