Customer Service Representative at Waste Management Facility

As the first point of contact for customers depositing waste at a Waste Management Facility, you will play a crucial role in creating a positive customer experience. Your responsibilities will include calculating payments, checking loads, and ensuring the safety of customers and employees by adhering to safety rules and regulations.

Your contribution will help maintain a safe and efficient operation within our facility.

Company Culture and Environment

At Waste Management, we value safety, customer service, and teamwork. Our culture emphasizes a friendly and service-oriented approach to all interactions, ensuring that both employees and customers feel welcomed and supported. The work environment is dynamic, requiring adaptability and a commitment to safety.

Career Growth and Development Opportunities

Waste Management encourages employee development through company-sponsored training and meetings. This role provides a solid foundation for those looking to advance within the company, as you will be exposed to various aspects of waste management operations.

Detailed Benefits and Perks

• Medical, Dental, Vision, and Life Insurance
• Short Term Disability coverage
• Stock Purchase Plan
• Company match on 401K
• Paid Vacation, Holidays, and Personal Days
• Additional perks may vary by site

Compensation and Benefits

Eligible employees receive a competitive total compensation package, including a comprehensive suite of benefits designed to support their overall well-being.

Why you should apply for this position today

This is an excellent opportunity to join a leading company in the waste management industry, contributing positively to your community while developing your professional skills. You will meet diverse individuals and play a key role in ensuring a safe environment for everyone.

Skills

• Strong customer service orientation
• Basic mathematical skills for payment calculations
• Ability to follow safety regulations and protocols
• Effective communication skills
• Friendly and service-oriented demeanor

Responsibilities

• Greet customers and direct traffic at the facility
• Accurately calculate payments for waste deposits
• Ensure incoming loads are safe and comply with regulations
• Maintain a safe working environment for customers and employees
• Complete administrative tasks, including filing and reporting
• Keep immediate supervisor informed of any issues
• Attend training and company meetings as needed
• Work overtime when necessary
• Perform additional duties as assigned

Qualifications

• High School Diploma or G.E.D (accredited)
• No prior work experience required

Education Requirements

• High School Diploma or G.E.D (accredited)

Education Requirements Credential Category

• High School Diploma or G.E.D

Experience Requirements

• No prior work experience required

Why work in Nashville, TN

Nashville is known for its vibrant music scene, rich culture, and Southern hospitality. The city offers a unique blend of urban and outdoor experiences, making it an excellent place to live and work. With a growing economy and a variety of entertainment options, Nashville provides a welcoming environment for professionals seeking both personal and career growth.