Senior Account Manager Industrial Solutions

Sr. Account Manager, Industrial Solutions –

Indiana/Tennesee/CarolinasTerritory

LOCATION: North/South Carolina, Indiana; Tennessee US Region, Home based

REPORTS TO: Sr Director – Industrial Solutions

Company Background

Ingredion is a Fortune 500 provider of ingredient solutions that helps nourish, comfort, sustain, and delight people around the world. Ingredion’s wide range of ingredient solutions is strategically designed to address changing consumer trends and preferences.

Our specialty portfolio includes starch-based texturizers, clean and simple ingredients, plant-based proteins, sugar reduction and specialty sweeteners, and food systems. Our innovative ingredient solutions are used by consumers in everyday products, from foods and beverages to paper and pharmaceuticals. And we do it all in a planet-friendly sustainable manner.

The Sr. Account Manager, Industrial Solutions will be responsible for delivering planned volume and pricing for a specific customer base. They will support the strategic goals of the Industrial Sales Team by maintaining existing relationships and maximizing profitability of the customer base.

They will also develop and manage new business opportunities while selling high value added ingredients to both current and new customers.

Core Responsibilities

• Management of Sales Territory – Organize sales territory and customer account coverage according to Ingredion’s requirements. Make scheduled sales contact with regular and perspective customers to cultivate and maintain relationships with various buying influences within customers’ organizations. Independently manage time, territory, account management and decision making that support both the regional and national account programs as well as our overall strategy. Organize a sales operating strategy which includes the identification of business opportunities and variables effecting customers and markets.
• Direct Customer Sales – Actively identify and contact appropriate customer targets in the assigned territory; monitor and direct the effective use of technical, marketing and other company resources throughout the customer sales cycle; close customer transactions in an efficient and professional manner. Understand thoroughly corn market factors to construct and present to customers a contract that is either firm priced or grain related.
• Strategic Support – Contribute to and support the strategic business plan and adjust tactical sales plans to developing market conditions. Actively support National Account Managers to provide coverage and information as necessary to support business objectives. Maximize market position and profitability on both value added and core product lines.
• Communication – Establish and maintain inter-departmental communication and relationships. Provide appropriate support and timely feedback to all participating departments to maximize attainment of company objectives. Communicate with Customer Service and Operations to ensure their knowledge of customer needs.
• Problem Solving – Analyze complex business situations and problems and direct successful solutions. Engage in functional problem solving with internal and external customers regarding issues and the opportunities for issue resolution.
• Reporting – Develop, maintain, and coordinate an information system on customers, regional markets and prospects. Regularly disseminate this information (including spreadsheets and word-processing documents) to appropriate internal groups.
• Contract Negotiations – Negotiate annual contracts with customers and manage the development, accuracy and delivery of those contracts.
• Customer Relations – Coordinate customer and company needs with internal departments to maximize sales and profitability. Provide immediate analysis of customer issues and employ problem solving intervention tactics to obtain successful solutions and total customer satisfaction. Responsible for all sales and business activities for certain key regional accounts with multi plant locations outside of assigned territory.
• Communication - Develop and maintain effective channels of communication with the field sales group in order to better communicate all issues related to pricing, market trends, sales initiatives, technical requirements, new product development applications and overall market direction. Understand the competitive landscape, monitor competitive developments and activities of competitors in the marketplace. Maintain communication with customer service and credit to assure both customer needs and contract obligations are being met. Communicate with demand planning team for timely and accurate forecasting. Effectively communicate this information to management and sales team members.

Qualified candidates will have

• Bachelor’s degree in chemistry, chemical engineering or related science or equivalent work related experience in an industrial environment.
• Superior knowledge of the paper industry including competitors, their products and the markets they serve.
• Knowledge of the corrugating/packaging/paper industry is an asset.
• Demonstrated ability to manage day-to-day activity of National Account locations where the contract has been negotiated outside the assigned territory. Demonstrated ability to independently manage time and territory,
• Demonstrated ability to assume a macro approach to sales within assigned territory by utilizing Ingredion’s global resources.
• Demonstrated ability to coordinate many complex activities/projects simultaneously as well as closing the sale.
• Demonstrated strong written and verbal communication skills with proven proficiency in disseminating information in a timely and accurate manner.
• Demonstrated knowledge and use of PC’s, proficient level of experience with spreadsheet and word processing tools.
• Must travel up to 50%.

Relocation Available? No

Job Grade: H

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.

#LI-RA1

#Remote

We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination.

We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disability—mental or physical—marital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law (“protected classifications”). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.

Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.

Ingredion uses AI-enabled tools to support parts of the recruitment process, including resume screening and interview scheduling. These tools help match candidate skills to job requirements and streamline communication. All AI-assisted decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.

By applying, you acknowledge that AI may be used to support your application journey.

Relocation Available

No

Pay Range

$123,500.00-$164,700.00 Annual

This pay range is not a guarantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable bargaining agreement (if any).

Incentive Compensation

As a part of the total compensation package, this role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission/bonus.

Benefits

Full-time roles are eligible for our comprehensive benefits package which includes medical, dental and vision coverage as well as a 401(k) plan with an competitive company match.