Senior Systems Administrator

About SpireTech

SpireTech is a 100% remote Managed Service Provider (MSP) serving Portland-area businesses across real estate, engineering, design, and professional services. We specialize in Microsoft 365 environments and focus on proactive support, security-first practices, strong documentation, and long-term client relationships.

Role Summary

The Senior Systems Administrator owns the care and feeding of our clients' servers and networks — hands-on infrastructure work spanning Windows Hyper-V servers, storage, networking, and firewalls. Candidates must be located in the Portland, OR metro area for onsite client visits as needed (approximately 10-20% of time).

You will succeed a retiring senior team member, inheriting established and well-documented client environments. You will report to the Service Manager. This role serves as the senior escalation point beyond L1/L2 support. Requires 10+ years of MSP or IT infrastructure experience.

Our Culture & Values

At SpireTech, we live our culture every day, and it is baked into how we do business. These are our company values:

• Helpful and Professional: We bring a positive attitude, communicate clearly, and take ownership to see issues through resolution.
• Proactive: We address issues early, prevent problems, and continuously look ahead to protect our clients.
• Curious and Adaptable: We ask questions, keep learning, and adapt as technology evolves.
• Integrity and Resilience: We do what's right, stay accountable, and push through challenges with determination.

Key Responsibilities

• Patch, update, and upgrade Windows Hyper-V servers, firewalls, storage, and network infrastructure across client environments
• Administer and maintain client servers and networks, including proactive monitoring, backups, and lifecycle upgrades
• Troubleshoot and remediate complex server, storage, virtualization, networking, and firewall issues
• Serve as senior escalation point for issues beyond L1/L2 scope, ensuring rapid resolution and minimal client impact
• Maintain strong ticket hygiene, documentation, and adherence to response-time SLAs
• Participate in after-hours emergency support and weekend maintenance windows as needed
• Mentor junior technicians through knowledge sharing and escalation support

Required Skills and Experience

• 10+ years of hands-on MSP or IT infrastructure experience
• Deep Windows Server and Hyper-V expertise — deployment, management, patching, and troubleshooting
• Storage administration (SAN/NAS, capacity management, backup solutions)
• Strong networking: VLANs, routing and switching, network design, and TCP/IP troubleshooting
• Firewall administration: configuration, rule management, and firmware updates
• PowerShell scripting for automation and remote management
• Active Directory and Microsoft 365 administration in multi-tenant MSP environments
• Experience with RMM and PSA platforms

Preferred Qualifications

• Microsoft (Azure Administrator Associate), CompTIA (Network+, Security+, Server+), or ITIL certifications
• Familiarity with compliance frameworks relevant to MSP clients (HIPAA, SOC 2, GDPR)
• Bachelor's degree in a related field or equivalent experience

Compensation, Benefits, and Work Environment

Salary range of $140,000–$150,000 annually, depending on experience. Plus health, dental, and vision insurance, IRA with company match, and paid time off and holidays.

This is a full-time, 100% remote position. Candidates must be located in the Portland, OR metro area for onsite client visits as needed (approximately 10-20% of time). SpireTech provides all necessary tools, including a company laptop and full MSP toolset.

How to Apply

Submit your resume and a brief cover letter highlighting relevant infrastructure experience to jobs@spiretech.net with subject line 'Senior Systems Administrator Application'.

SpireTech is an equal opportunity employer. Only candidates selected for interviews will be contacted. No phone calls please. Position will remain open until filled.

Pay: $140,000.00 - $150,000.00 per year

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s)

• Are you located in the Portland, OR, metro? You must be in order to be considered for this position.

Work Location: Hybrid remote in Portland, OR 97204