Inside Sales & Customer Service Representative

Inside Sales & Customer Service Representative: We are looking for a self-starter who works well with others in an energetic team environment, has the ability to take charge, and possesses a willingness to learn. The candidate must be organized, possess a strong attention to detail and strive to provide a great customer service experience.

ARG Industrial provides hydraulic hose, industrial hose, rigging, wire rope, hardware and associated industrial products for a wide variety of markets and industries. These include oil and gas, marine, construction, government, transportation, and others. The company delivers value through quality fabrication, product expertise and meaningful service throughout Oregon, Washington, Alaska, and Northern Idaho.

We are a hands-on customer service company that believes our employees are our greatest asset.

Benefits

Competitive salary 100% employee owned company Employee Stock Ownership Program (ESOP) Excellent medical, dental and vision benefits 401(k) plan with match Paid holidays / vacation / sick time Performance bonuses

Job Responsibilities

• Answer all customer inquiries quickly and accurately in a positive manner.
• Responsible for answering the phone and assisting front counter customers.
• Research products and prices to best fit customer's application and requirements.
• Generate quotes, enter orders, contact vendors, update records and track orders as necessary through the ERP system.
• Support Outside Sales and respond in a timely manner with price, availability, product specifications, order status and other information as required.
• Attend product training and seminars if available.
• Work with others to create a positive team environment.
• Other duties assigned.
• Successful candidate will possess: Experience in customer service desired.
• Good basic math skills and communications skills.
• Willing to learn and teach as required to get the job done.
• Must be attentive to detail.
• Completes work assignments in a timely manner.
• Reliable and dependable adherence to work schedule. shift work assignment priorities when needed and as directed.
• As Employee owners, we feel a tremendous commitment to our customers, co- workers, and the families of those employed by the ARG Industrial.
• Therefore, our work environment is 100% DRUG FREE. You will be subject to a pre- employment drug screening, as well as random drug tests throughout your probationary period and employment thereafter.
• If you feel you are unable to pass the pre-employment drug screening -PLEASE DO NOT SUBMIT YOUR APPLICATION FOR CONSIDERATION. We are an EEOC/AA Employer