ERP System Administrator

Role Summary

This position involves overseeing the administration, support, and strategic development of a Microsoft Dynamics 365 ERP environment focused on Finance & Operations. The role requires a seasoned professional capable of managing system performance, security, and functionality to ensure seamless financial and operational processes. It offers an opportunity to lead ERP system optimization within a hybrid work setting.

Responsibilities

• Provide daily support and troubleshooting for Microsoft Dynamics 365 ERP systems, including user management and system maintenance.
• Support and resolve tickets related to AX2009, including providing after-hours accounting assistance as needed.
• Collaborate with internal accounting and business teams to address ERP-related issues and implement process improvements.
• Manage and configure ERP infrastructure within Azure and Microsoft 365 cloud platforms.
• Monitor system performance and coordinate updates, upgrades, and enhancements.
• Document technical support issues, resolutions, and best practices for ongoing knowledge sharing.
• Assist in system security management and user permission configurations.
• Support ongoing system troubleshooting and escalate complex issues when necessary.
• Contribute to strategic planning to optimize ERP system capabilities aligned with business goals.
• Maintain awareness of cloud platform updates and emerging technologies to support continuous improvement.

Qualifications

• Proven experience supporting ERP systems such as Dynamics 365 or AX2009.
• Exposure to Azure or Microsoft cloud environments preferred.
• Strong knowledge of systems administration fundamentals.
• Excellent troubleshooting, analytical, and problem-solving skills.
• Effective communication skills with a customer support orientation.
• Ability to manage multiple support tickets and prioritize tasks efficiently.
• Willingness to learn new technologies and adapt to evolving systems.
• Recent college graduates with relevant internship, coursework, or hands-on experience encouraged to apply.
• In compliance with federal law, all persons hired must verify their identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire. Candidates must be legally authorized to work in the United States without employer sponsorship, now or in the future.

Publishing Pay Range: $45.00 - $55.00 hourly

This position offers a hybrid schedule, with time split between the office and remote work.

About GDH

At GDH, we believe in the power of people and the importance of caring. Our culture statement, "We care about people," isn't just a tagline - it's the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are

GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women's services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee's life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services.

Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more! For more detailed information on benefits, please go to GDH's website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws.

Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit our notice of collection for California applicants.