IT Services System Administrator I

Schedule

Monday - Friday (40 hrs/wk)

8:00 AM - 5:00 PM

Department: Biocomputing - 331

Primary Purpose

The Systems Administrator Level-1 is part of a small team which supports multiple enterprise systems including Active Directory, MS Exchange, and Cloud services and technologies.

About ARUP

ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah.

ARUP proudly hires top talent to create a work environment of diversity, professional growth and continuous development. Our workforce is committed to the important service we provide to over one million patients each month. We always strive for excellence and have a strong desire to have involvement with the advances in medicine and the role laboratory services plays within each patient’s life.

We never forget that there is a patient behind every specimen we receive.

We are looking for individuals who want to contribute to ARUP's culture of accountability, integrity, service, and excellence. Consider joining our dynamic team.

Essential Functions

Manages the Helpdesk queue by completing support requests, or escalating to other team members if necessary.

Provides support for Identity, Communication, and Collaboration services.

Reviews daily system alerts and schedules service or escalation if needed.

Other duties as assigned.

Physical and Other Requirements

Stooping: Bending body downward and forward by bending spine at the waist.

Reaching: Extending hand(s) and arm(s) in any direction.

Mobility: The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc.

Communicate: Frequently communicate with others.

PPE: Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company policies.

ARUP Policies and Procedures: To conduct self in compliance with all ARUP Policies and Procedures.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Fine Motor Control: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.

Vision: Having close, far, and peripheral visual acuity to perform a variety of tasks such as make general observations of depth and distance.

Experience

Required

• Two (2) years of continuous IT Systems Support experience OR one (1) year of continuous experience with appropriate IT Certification
• Competence in Windows OS (Workstation & Server) support
• Knowledge of Active Directory domain services and AzureAD
• Knowledge of MS Exchange & Office365 functionality

Preferred

• College degree in IT Systems or related field
• IT Industry Certification (A+, MCP, MCSE, etc.)
• Relevant Technology Certifications
• Familiarity with Cloud services (Azure, AWS, etc.)
• Knowledge of PowerShell Cmdlets, Pipeline, etc.
• Knowledge of Apple MacOS support

Education

Required

• High School Diploma or Equivalent or better

Licenses & Certifications

Preferred

• Applic Professional Cert
• A+ Certification

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.