Full-Time Medical Receptionist - College and Bilingual Preferred

Bringing concierge-level care to patients with rare disease across Florida.

Are you the hardest worker you know that is also highly organized? Do you enjoy making excel spreadsheets and interacting with nurses and patients every day? And are you willing to work hard to ensure patients with rare diseases are scheduled quickly? If the answer is yes, then apply for our Patient Coordinator position at Prosper Infusion.

In this role, you’ll be at the forefront of driving patient access to life-changing infusion therapies. You’ll build meaningful relationships with patients and nurses.

This role is onsite Mon-Fri, but may require work after hours and on the weekends as needed.

Job Description Summary

The role of the Patient Coordinator is to answer patients and nurses in a timely manner. A successful Patient Coordinator should be able to communicate efficiently and stay organized in a fast-paced environment. The goal is to ensure that the company’s staffing requirements are always met, and employees work in a friendly, supportive environment.

Job Description

Job Responsibilities (listed in order of importance and/or time spent)

• Answer phone calls and monitor incoming text messages from patients
• Triage calls or messages internally to the appropriate staff
• Possess excellent communication and written skills to effectively speak to employees, patients and pharmacies
• Document notes and medical records
• Prepare and submit reports on pharmacy operation

Education and/or Experience Requirements

• College degree preferred
• 2+ years experience working in healthcare

Basic Qualifications

• Good time-management skills with the ability to handle various open referrals simultaneously
• Excellent verbal, written communication skills and critical thinking skills
• Communicate in a timely manner

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid sick time
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s)

• what is your words per minute typing speed?

Education

• Bachelor's (Preferred)

Experience

• healthcare: 1 year (Required)

Ability to Commute

• Tampa, FL 33626 (Required)

Work Location: In person