Sr Specialist Account Management

The Senior Specialist, Account Management is responsible for supporting the Manager, Account Management by assisting with print and digital projects (e.g., brochures, emails, etc.), strategy sessions, brainstorms and account planning.

The Senior Specialist, Account Management is also responsible for the day-to-day process associated with reviewing project milestones to ensure deadlines are met, obtaining approvals on all creative assets, ensuring that assets are delivered or approved on time, and communicating updates to stakeholders.

Here’s why you will love it here

• Recognition Programs and Rewards
• Excellent health care options, including medical, dental, and vision
• A people-first culture
• Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
• Perks at work: Employee Pricing platform
• Employee Assistance Program that supports your physical and mental well-being.
• Paid Vacation Time and Paid Sick Days
• 401(k) program with company match
• Tuition reimbursement programs
• Numerous learning and advancement opportunities
• And more!

Responsibilities

• Develop timelines and manage orderly flow of creative projects from inception to completion including delivery and production of final assets.
• Regularly communicate and present project schedules, statuses, and updates to various team members ranging from junior to Executive level, always tailoring communication and bringing solutions/opportunities.
• Organize, attend, and lead kick off and status meetings with key players to ensure that project needs and deadlines are being met, and sends clear and concise recap of next steps.
• Take detailed notes from meetings and write clear recaps and next steps to teams involved.
• Acts as primary contact between creative (copy/studio/production) and business teams, working with other project managers to coordinate timelines, provide required information/documents, follow-up on outstanding deliverables and ensure flawless, timely execution.
• Ensures projects are routed for proper approval and all sign-offs are recorded. Records and saves final creative/deliverables.
• Align with production teams on project timelines and ensure budgets are met, working to problem-solve as necessary. Ensure that all projects are released to production on time in order to guarantee project due dates.
• Proactively and consistently conceive of, define, and develop process improvements to increase efficiency and productivity across the Branding & Creative Department as well as cross functional teams.

Required Qualifications

• Three – five (3-5) years of creative project management experience
• Previous experience at the specialist (or an equivalent) level or higher
• Excellent knowledge of MS Suite (Word, Excel, Outlook)
• Bachelor's Degree

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Exceptional attention to fine details.
• Previous Workfront experience is advantageous.
• Knowledge of PM standards a plus
• Self-motivated and disciplined.
• Willing to constantly improve.
• Openness and adaptability to change.
• Must tolerate a fast-paced, hectic environment.
• Be self-directed and require little direction.
• Able to translate creative briefs into actionable projects.
• Able to prioritize and complete work assignments and projects in timely fashion.
• Effective and persuasive communication skills.
• Collaborative team player, who’s upbeat and has a positive attitude.

We offer an excellent benefit package to our full-time Team Members that include Day One medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.